Patient Experience
My 8-year-old son had a high fever that just wouldn't break, and I was a mess. Dr. Bhattacharya at Apollo was so calm with him, explaining everything in a way a kid could understand. He didn't just treat the fever; he actually listened when I told him about my son's weird stomach ache last week and connected the dots. We had to wait a bit in the clinic, but seeing how he handled my panicked questions made it worth it. My son left feeling better and actually said the doctor was 'cool'.
When my elderly father was admitted, everything felt chaotic and scary. Dr. Bikas Bhattacharya was the one who took the time to find us in the waiting area every single day. He'd pull up a chair, use simple words to explain the scans and bloodwork, and actually answered our phone calls after hours. He never made us feel like we were bothering him, even with all our family's repeated questions. That clear communication was what got us through it.
Had a weird pain in my side that wouldn't go away. Went to see Dr. Bhattacharya at Apollo Kolkata. He was straight to the point, ordered the right tests, figured it out. No fuss, got me sorted. Parking was a nightmare, but he was good.
I've had this nagging cough for months. Saw two other doctors who just prescribed stronger antibiotics. I was skeptical going to another big hospital, but my wife insisted. Dr. Bhattacharya spent the first ten minutes just asking me questions—about my work (I'm a painter), the dust, even the kind of air conditioner I use at home. He actually looked at the old reports I brought and said, 'Let's rule some other things out first.' It turned out to be a mild allergy mixed with acid reflux, something no one else had considered. The treatment was simple, and for the first time in ages, I'm sleeping through the night. He saw the whole picture, not just the symptom.