Patient Experience
I'd been to a couple of doctors about this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Bhattacharya was different. She actually listened, asked questions about things no one else had, and ordered some specific tests. Turns out it was a tricky thyroid issue combined with a mild food intolerance. She explained it all on a notepad, drawing little diagrams. I'm finally on the right treatment at Apollo and feel like myself again.
Had to get a small cyst removed from my back. Honestly, I was more worried about the scar and the process than the cyst itself. Dr. Bhattacharya made it so simple. The procedure itself at Apollo was quick, and she talked me through each step. The cut is tiny and neat. The whole thing felt very standard for them, which was actually reassuring. Follow-up was a breeze.
The place was busy, I had to wait a bit past my appointment time, which I expected. But what stood out was how the nurse at the desk noticed I looked anxious and offered me some water. Later, the assistant who took my vitals was really gentle and cracked a small joke to lighten the mood. Even the cleaner in the hallway gave a friendly nod. It felt like a team effort, and Dr. Bhattacharya seemed to be the calm center of it all.
My teenage son had to see her, and he was shutting down, just giving one-word answers. Instead of pushing, Dr. Bhattacharya changed her approach. She started asking him about his football practice, then slowly worked the medical questions into that conversation. She spoke directly to him, not just to me. He left the room actually understanding what was wrong with his knee. That meant a lot.