Patient Experience
My 8-year-old son had been complaining of stomach aches for weeks. We saw a couple of doctors who just shrugged it off. Dr. Roy was different. He actually got down on my son's level, talked to him like a person, and did a full exam without rushing. He explained everything to me in simple terms—what it likely was, what to watch for, and a clear plan. The clinic was busy and we waited a bit, but he gave us all the time we needed. My son isn't scared of doctors anymore, and that's because of him.
I hate going to the doctor. I put off this weird fatigue for months because I was so nervous. Walking into Apollo, my heart was racing. Dr. Roy just had this calm way about him. He listened to all my probably silly worries without making me feel stupid. He said, 'Let's just figure this out together, step by step.' He ordered some tests but didn't make it sound scary. I left feeling like a weight was off my shoulders, honestly. Just knowing someone is actually listening makes all the difference.
Had a stubborn sinus thing that wouldn't quit. Went to see Dr. Debashis Roy at Apollo. He was straight to the point, no fluff. Checked me over, asked the right questions, prescribed a different antibiotic. It worked. Good doctor.
It started with just feeling off—tired, no appetite. I'm usually healthy, so it was weird. By the time I booked with Dr. Roy, I was worried it was something serious. His clinic was running late that day, which almost made me leave. But when I got in, he was completely focused. He didn't just look at my chart; he looked at me. Asked about my job, my stress levels, things no one else had. He connected dots I didn't even see. Turned out to be a vitamin deficiency and some stress-related stuff. His follow-up call a week later to check on me was a nice touch. He didn't just treat a symptom; he figured out the why.