Patient Experience
At my age, one is accustomed to a certain level of discomfort, but the persistent ache in my side was becoming a nuisance. My son insisted I see someone at Apollo. Dr. Pal was very kind. He didn't rush me, asked about my daily routine, and explained my condition in a way I could easily grasp. The hospital itself is quite large, and I did get a bit turned around finding the department, but the staff were helpful. I left feeling reassured, which is a rare thing these days.
Had a stubborn skin infection. Went to Apollo, saw Dr. Indranil Pal. He diagnosed it quickly, prescribed a course of medication. It cleared up in a week. No fuss, effective. Parking was a challenge, but the consultation was straightforward.
I was quite anxious about my persistent headaches. Dr. Pal has a very calm way about him. He listened carefully to everything I said, even the small details I thought were silly. He suggested a few simple tests first, which made sense, and talked me through each step. It wasn't anything serious, just needing better management for my stress. I'm very thankful for his gentle approach.
Wow, what a difference! I'd been feeling run-down for months, just blaming my busy schedule. Dr. Pal actually figured out it was a vitamin deficiency. Such a simple fix, but I feel like a new person now. He was really thorough in his questions—I almost felt like I was being interviewed!—but it clearly worked. So relieved to have my energy back.