Patient Experience
My 8-year-old son had a high fever that just wouldn't break, and we were so scared. Dr. Jayanta Sharma at Apollo was the first doctor who really listened to me, not just the chart. He got down on my son's level, explained everything in a way that calmed him down, and his treatment plan worked. The waiting room was packed, but he never made us feel rushed, and my boy is back to his energetic self now.
When my elderly mother was admitted, Dr. Sharma was the one who kept our family from falling apart. He didn't just talk to us in medical jargon; he drew simple diagrams on a notepad to explain what was happening. He gave us his direct number for updates, and even called me once at 8 PM just to say her night was going fine. That kind of communication meant the world when we were all so worried.
Had a weird stomach thing for weeks. Saw Dr. Sharma. He figured it out fast, fixed it. No fuss. Parking at Apollo is always a nightmare, but the appointment itself was straightforward.
I walked into Apollo Kolkata last month feeling like a bundle of vague aches and exhaustion. Honestly, I was expecting a quick check and a generic prescription. Dr. Jayanta Sharma surprised me. He spent a solid twenty minutes just asking questions about my work stress, sleep, everything. He connected dots I didn't even see, ordered specific tests instead of guessing, and called me personally with the results. The clinic was running late that day, but the wait was worth it because he gave that same attention to everyone. He treated the cause, not just the symptoms.