Patient Experience
I was a total wreck before my appointment. First time seeing a specialist, and my mind was racing with worst-case scenarios. Dr. Jayasurya just had this calm way about him. He actually listened to all my jumbled-up fears, explained everything in simple terms, and by the end, I felt silly for being so scared. The hospital is huge and a bit intimidating, but he made the whole thing feel manageable.
My 8-year-old son had a high fever that just wouldn't break, and we were getting really scared. Dr. Jayasurya at Apollo saw us quickly. He didn't just talk to us; he got down on my son's level, made him smile, and checked him over so gently. He explained exactly what was happening in a way we could understand and what to watch for at home. Seeing my kid relax made me finally breathe again. We're so grateful for his kindness.
Had a stubborn stomach issue. Saw Dr. Jayasurya R. at Apollo. He was direct, figured it out fast, and gave clear instructions. No fuss, got the job done. Would see him again.
Okay, so I'd been putting off this check-up for ages, you know how it is. Finally dragged myself to Apollo Kolkata, and the parking was a nightmare, which put me in a bad mood. I met Dr. Jayasurya, and he was just... refreshingly normal. He asked about my job, my stress levels, not just the symptoms on paper. He remembered a detail I'd mentioned in passing later on. The consultation felt like a real conversation, not a production line. Left with a practical plan and feeling like someone actually saw the whole picture, not just a chart.