Patient Experience
My son, Arjun, had been running a fever for five days straight. Nothing was bringing it down. We were terrified. Dr. Bhattacharya at Apollo saw us even though his clinic was packed. He didn't just look at the chart; he sat on the edge of the bed and talked to Arjun, asked him about his favorite cartoon. He explained the pneumonia in a way we could understand, without making us feel stupid for waiting. He called the next day himself to check on Arjun's temperature. It was the first time I slept in a week, knowing someone was really watching over my boy.
Severe abdominal pain. Went to Apollo. Saw Dr. Jibak Bhattacharya. He ordered the right scans quickly. Diagnosed a gallstone issue. Explained the options clearly: medication or surgery. Chose medication for now. He was direct, no unnecessary talk. Pain is managed. Follow-up scheduled. Efficient.
I was quite nervous about my persistent cough. The hospital itself is very big and finding the department took a moment. But Dr. Bhattacharya has such a calm way about him. He listened so patiently to all my worries, even the silly ones about it being something serious. His examination was very thorough, and he prescribed a simple course of treatment. It worked beautifully. I just felt... heard. That means a great deal when you're not feeling well.
Okay, so I thought I just had a really bad stomach bug. Turns out, it was a nasty bacterial infection! Dr. Bhattacharya is the one who figured it out. He has this great energy—like, 'We're going to solve this.' The parking lot was completely full that day, which was annoying, but once I got in to see him, it was all good. He put me on these antibiotics and bam, within 48 hours I was a new person. Seriously, what a relief! I went from feeling awful to having my life back. Great doctor.