Patient Experience
I'd been to a few doctors about this constant fatigue and weird joint pain. Everyone said it was stress or maybe just getting older. Dr. Madhurima Das actually listened to every single symptom, even the ones I thought were silly. She ordered some specific tests nobody else had, and it turned out to be something pretty rare. She explained it all on a notepad, drew little diagrams. I was scared, but she laid out the plan so clearly. She didn't just solve the puzzle; she made sure I understood all the pieces.
Had to get a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. Dr. Das was so straightforward about it. She said, 'It's quick, you'll be fine, but let's get it done.' And she was right. In and out of Manipal in a few hours. The actual removal took maybe twenty minutes. She checked in the next day herself, just a quick call. Sometimes you just want things to be simple, and with her, it was.
The parking at Manipal was a nightmare that day, completely full. I was already flustered when I got to Dr. Das's clinic. But her nurse, I think her name was Priya, was so calm. She got me a glass of water, found my file fast, and just had a way of making the whole waiting area feel less tense. Even the way the clinic is set up, with the big windows, it doesn't feel as closed-in as some places. It made a real difference when I was feeling anxious.
Look, I don't really like going to the doctor. I always feel like I'm wasting their time. But Dr. Das has this way of talking to you like you're a person, not just a patient. She sits down, doesn't hover by the door. When I told her I was worried about some medication side effects, she didn't dismiss it. She said, 'Okay, let's figure out a different one.' She remembers small things from past visits, asks about my family. It just feels human.