Patient Experience
I'd been to a couple of doctors with this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Chetri was the first one who actually looked skeptical at that. He ordered a different set of tests, sat me down, and explained how the pieces didn't fit. He figured out it was a rare type of celiac disease that wasn't showing up on the standard screens. It wasn't a quick fix, but finally having a real answer, and a plan from him, was such a relief after months of feeling lost.
Had to get my gallbladder out. Honestly, I was nervous at first—surgery is surgery. But Dr. Chetri walked me through the whole laparoscopic procedure like he was explaining how to change a tire, very clear and no-nonsense. The actual day was, well, smooth. In and out of Apollo in a couple days, recovery was exactly what he said it would be. Sometimes you just want things to go as planned, and this did.
The Apollo facility is nice, sure, but what really stood out was the team. I was running late because the parking was a nightmare, flustered and out of breath. The lady at the front desk in Dr. Chetri's unit just gave me a calm smile, said 'It happens to everyone,' and got me sorted without any fuss. That kind of calm efficiency from everyone, from the nurses to the person who took my blood, made a long day much easier to handle.
What I'll remember most about Dr. Chetri is how he talks to you. My mother, who's quite old, needed a check-up. He didn't just talk to me about her reports. He pulled his chair right up to her, made sure she could hear him, and explained everything directly to her in simple words, with a lot of patience. He treated her like a person, not a condition. That meant the world to us.