Patient Experience
I'd been to a few doctors about this nagging fatigue and stomach thing, and honestly, I was starting to think it was all in my head. Dr. Kamal was different. He actually listened to the whole, messy story, asked questions no one else had, and ordered a specific test. Turns out it was a weird thyroid issue combined with a mild gluten sensitivity. Not life-threatening, but it explained everything. He laid out a clear plan, no drama, and I finally feel like myself again.
Had to get a cyst removed from my back. Simple day procedure, but I was pretty nervous. Dr. Kamal's team at Apollo had it down to a science. The nurse who prepped me was really calming, and the doctor himself came in, cracked a small joke about my tattoo, and explained exactly what he was going to do. It was over in what felt like minutes. Sore for a couple days, but the follow-up was quick and the scar is healing nicely. Just a smooth, no-fuss experience.
The place was busy, I'll say that. Parking was a bit of a hunt. But once I got inside, the front desk people were surprisingly patient with the crowd. The waiting area was clean and quiet, which helped. What stood out was how the assistant remembered my name when she called me in, and that Dr. Kamal had clearly read my file before walking in. It felt coordinated, not rushed, even on a packed day.
Look, I'm not great with doctors. I get quiet and just agree with everything. Dr. Kamal has this way of talking that puts you at ease. He doesn't just fire questions; he chats. He noticed I was clamming up and said, 'Tell me in your own words, what's bothering you the most today?' That changed everything. He explained my blood pressure meds using a plumbing analogy I actually understood. Felt like talking to a very knowledgeable, calm friend.