Patient Experience
My dad was admitted with a bad fever and we were all really scared. Dr. Mayuri Roy was the one who actually talked to us, not just the nurses. She explained everything in simple words, drew little diagrams on a notepad for my mom, and gave us her direct number for updates. It made a horrible situation feel manageable because we weren't left in the dark.
Our 8-year-old had terrible stomach pains for days. Dr. Roy was so calm with him, even when he was crying. She didn't just rush to tests; she sat and asked him questions about what he ate, what games he played, everything. She figured out it was a combination of a mild bug and anxiety about school. Her approach treated my child, not just a chart. We left with a treatment plan and a much calmer kid.
Had a weird rash that wouldn't go away. Saw Dr. Mayuri Roy. She knew what it was straight away, prescribed a cream. Cleared up in a week. No fuss, got the job done.
I went to Manipal for what I thought was just exhaustion. Dr. Roy listened to me list off my 'just tired' symptoms for a good ten minutes. She got a thoughtful look, asked a few more specific questions about my sleep and appetite, and suggested some simple blood work I hadn't even considered. Turns out my thyroid was way off. The waiting room was packed that day, and I did wait a bit, but she never made me feel rushed. That appointment changed my whole year I'm on medication now and finally have my energy back. She connected dots I didn't even know were there.