Patient Experience
My mother was admitted with a high fever and confusion. The emergency was busy, and we were scared. Dr. Pinky Saha came in, sat with us, and explained everything in simple Bengali. She didn't just talk to the charts; she looked at us. She told us what each medicine was for and what to watch for at home. That calm explanation in our language made all the difference. We left feeling we could handle it.
I brought my son in with severe stomach pain. Dr. Saha was direct. She asked clear questions, examined him thoroughly, and said it was likely gastritis, not something more serious we feared. She laid out the treatment plan step by step, no fluff. The pain started easing that night. It was exactly what we needed: a clear answer and a solution that worked.
My husband was very anxious about his persistent cough. Dr. Saha has such a gentle way about her. She listened without interrupting, nodded, and spoke softly. She explained how the lungs were recovering and that the process just needed time and care. Her quiet confidence soothed him more than anything. The hospital is big, but she made the visit feel personal.
After weeks of feeling run down and dizzy, I saw Dr. Saha. She ordered a few tests and found my iron was very low. When she called with the results, she sounded so genuinely happy to have an answer. 'We found it!' she said. She explained the treatment with real enthusiasm. I started the supplements, and within a week, my energy was coming back. What a relief to finally feel like myself again.