Patient Experience
At my age, visits to the doctor can be quite an ordeal. Dr. Poornima Sivakumar at Apollo Kolkata made it feel simple. She listened patiently to all my old complaints, didn't rush me, and explained things in a way I could understand. The clinic was busy, but she still made me feel like I was her only patient that day. A very kind doctor.
Our 8-year-old had a high fever that just wouldn't break, and we were really scared. Dr. Sivakumar was so calm with him, asking about his school and his toys before even looking at his throat. She explained to us, the parents, exactly what was happening and what each medicine was for. We left feeling like we could actually handle it. She treated our child, and she cared for our worries.
Saw Dr. Poornima Sivakumar for a persistent cough. Straight to the point, clear advice, no unnecessary tests. Got a prescription that actually worked. Parking at Apollo was a nightmare, but the appointment itself was efficient. Good doctor.
I'd been feeling run-down for weeks—just tired all the time, headaches. I was convinced it was something serious. Dr. Sivakumar took a full history, asked questions I hadn't even thought to mention, like my sleep pattern and work stress. She said, 'Let's rule out the simple things first,' which was actually reassuring. It turned out to be a mix of things, mostly stress-related and a minor vitamin deficiency. Her approach was thorough; she didn't just hand me a pill. I'm feeling much better now, following the plan we discussed.