Patient Experience
For months, I was just feeling run down and had this nagging pain in my side. I'd seen a couple of doctors who said it was stress. Dr. Prasant Kumar actually listened. He didn't rush me, asked a lot of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky gallbladder issue that wasn't showing up on the usual scans. He explained it all in a way I could actually understand, and the surgery he recommended fixed it completely. I feel like myself again.
I needed a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Kumar made it seem so straightforward. The procedure itself was quick, and he talked me through each step. The best part was there was hardly any pain afterwards, and the scar is barely visible now. It was one of those things I kept putting off, but I'm really glad I finally went and got it done.
The parking at Manipal was full when I arrived for my appointment, which stressed me out. But from the moment I walked in, the front desk staff were really calm and helpful. The nurse who took my vitals was lovely she could tell I was anxious and just chatted about everyday things. Even the person who brought me a glass of water was kind. It made the whole hospital visit feel less cold and clinical.
What really stuck with me about Dr. Kumar was how he is with people. My elderly father was his patient, and Dad can be a bit stubborn and hard of hearing. Dr. Kumar never showed a hint of impatience. He'd sit down, look Dad right in the eye, and speak clearly and calmly, often repeating things without making him feel rushed. He treated my father with a genuine respect that meant the world to our family.