Patient Experience
My dad was admitted to Apollo Kolkata last month, and honestly, we were all scared. Dr. Banerjee was the one who actually sat us down in the waiting area and explained everything in simple words—what was happening, what the next steps were, and what we could expect. She didn't rush us, even though she was clearly busy. She called my sister directly with updates when I couldn't be there. That meant the world to us.
Had my gallbladder out with Dr. Banerjee. The surgery itself went fine, I guess, but what really stood out was after. I was really worried about the pain. She checked on me every morning, adjusted my meds so I wasn't just zonked out but actually comfortable, and gave me a clear list of what to do and not do when I got home. The first few days were rough, but her team had a plan for it. I'm back to my normal routine now, which felt impossible the day after the op.
Dr. Banerjee is great. Fixed my hernia. No nonsense, told me exactly how it would go, and that's how it went. Felt better fast.
I'd been putting off seeing someone about this nagging stomach pain for months. Finally booked an appointment at Apollo, a bit nervous about the whole big hospital thing. Parking was a nightmare, I was late, and I thought for sure the doctor would be annoyed. Dr. Ramna Banerjee was the complete opposite. She walked in, apologized for *my* wait, and just had this calm way about her. She listened to my whole rambling story, asked a few pointed questions I hadn't even thought of, and ordered the right tests. Turned out to be a simple fix with medication, but she took the time to explain why it was happening. I left feeling heard, and more importantly, feeling better.