Patient Experience
For months, I just felt off tired, achy, nothing specific. Other doctors were stumped. Dr. Reema Dey at Manipal actually listened to all the weird little symptoms I'd almost forgotten to mention. She connected dots I didn't even see and ordered the right tests. Turns out it was a tricky thyroid issue that wasn't showing up on standard panels. She explained it in a way that finally made sense, without talking down to me. I'm on treatment now and finally feel like myself.
I needed a minor cyst removal. Honestly, I was nervous at first, but Dr. Dey made it simple. The whole thing was over in what felt like minutes in her clinic at Manipal. She talked me through each step as she did it, which really kept me calm. The stitches were so neat you can barely see the scar now. It was just a straightforward, smooth experience from the consult to the follow-up.
The parking at Manipal Hospital EM Bypass was a nightmare that day, completely full. I arrived flustered for my appointment with Dr. Dey. But from the front desk to the nurse who took my vitals, everyone was really calm and helpful. The clinic area was clean and quiet, which helped me settle down. It felt like the staff worked as a team, and that made a stressful start much easier.
What I remember most is how Dr. Reema Dey sat down with me after my diagnosis. She didn't rush. She looked me in the eye and asked if I understood everything, and then asked how I was feeling about it. She has this quiet, steady way about her that makes you feel heard, not just processed. When I had a silly question a week later, her team got back to me quickly without making me feel like a bother.