Patient Experience
I'd been to a couple of doctors about this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Sabuj Sengupta actually listened. He asked questions no one else had, ordered some specific tests, and figured out it was a tricky gallbladder issue that wasn't showing up on the usual scans. The hospital was busy that day, but he took the time to draw me a simple diagram to explain what was happening. I finally felt like someone had the right map.
Had to get a small cyst removed from my back. Honestly, I was nervous about any kind of procedure. Dr. Sengupta made it feel like no big deal. He walked me through each step in the clinic, the whole thing was over in maybe twenty minutes, and the follow-up was just a quick check. Parking at Manipal was a nightmare that morning, but the actual appointment was smoother than I expected.
My dad was admitted, and I spent a lot of time at Manipal. What stood out was how the nurses and the front desk people worked with Dr. Sengupta's team. They remembered our names, helped translate when my dad got confused, and even found me a chair when I was looking exhausted in the hallway. The place felt calm, even when it was clearly full. It made a difficult week a little easier to handle.
Look, doctors can be intimidating. I went in with a list of worries I thought were silly. Dr. Sengupta has this way of talking that just puts you at ease. He didn't rush me, he laughed a little at my worst-case scenario (which I needed), and he explained things without using confusing medical words. He felt more like a very knowledgeable friend who was helping you figure something out, not someone talking down from an ivory tower.