Patient Experience
I'd been to three other doctors with this weird fatigue and joint pain, everyone said it was just stress. Dr. Moitra was the first one who actually sat and listened to my whole history. He ordered a specific set of tests no one else had thought of, and it turned out to be something quite rare. He explained it to me in plain Bengali, drew diagrams on a notepad. It was a relief just to have a name for it and a real plan.
Had to get a minor cyst removed. Honestly, I was more nervous about the hospital process than the surgery itself. Dr. Moitra's team had it all sorted. The procedure itself was over in what felt like minutes. He checked in the next day himself, not just a nurse, to see the dressing. Whole thing was straightforward, no drama, just what you hope for.
The Apollo facility is nice, but it's huge and can feel impersonal. What stood out was Dr. Moitra's assistant. My father was with me, struggling a bit to walk, and she noticed immediately. She found him a wheelchair, got us through a quieter corridor to avoid the crowds, and just kept things calm. It made a stressful day much easier. The doctor was great, but that kind of help from his team really stays with you.
Look, I don't really like doctors. I get awkward. But Dr. Moitra has this very quiet, direct way about him. No fake cheer, no patting your shoulder. He asks clear questions, lets you talk, and his answers are just facts—but delivered in a way that doesn't scare you. When he said I needed to start a medication, he didn't just hand me a prescription; he told me exactly why, what to expect, and what would happen if I didn't. I felt like a person, not a case.