Patient Experience
My 8-year-old son had a high fever that just wouldn't break, and we were so scared. Dr. Basak at Manipal Dhakuria was so calm with him, explained everything in simple terms to my boy, and didn't just throw antibiotics at us. He actually listened to my worries as a mom, which meant more than anything. We had to wait a bit in the lobby, but once we were in, he gave us his full attention and we left feeling like we finally had a real plan.
Had my gallbladder removed last month. The surgery itself is one thing, but the recovery is the real challenge. Dr. Basak's team had a clear plan for managing the pain afterward none of that 'just tough it out' nonsense. He checked on me personally every day in the hospital, adjusted meds based on how I was actually feeling, and gave straight answers about what to expect. Made a rough week much more bearable.
Went to Dr. Basak for a stubborn skin infection. He fixed it. No fuss, clear instructions. Would go back.
I've had this nagging stomach issue for months. Saw a couple of doctors who just prescribed pills and sent me on my way. I was pretty skeptical walking into Manipal. Dr. Basak, though, he was different. He spent the first ten minutes just asking questions about my diet, my job stress, everything. He actually connected some dots I hadn't even thought of. Ordered the right tests, called me himself with the results, and laid out options instead of just one path. It felt like he was solving a puzzle with me, not just treating a chart. I'm finally getting some real relief.