Patient Experience
I'd been to three other doctors with this nagging abdominal pain and fatigue. Everyone said it was stress. Dr. Bhattacharya at Apollo actually sat and listened to the whole timeline again. He ordered a specific test the others hadn't, and it turned out to be a tricky gallbladder issue that wasn't showing up on the standard scans. He explained it in a way that finally made sense. I'm just relieved someone looked hard enough to find it.
I needed a minor cyst removed. Honestly, I was more nervous about the hospital process than the procedure itself. Dr. Bhattacharya's team had it all sorted. In and out of Apollo in a few hours. The doctor himself checked in right before and after, cracked a small joke to lighten the mood, and that was that. It was straightforward, just like he said it would be.
The place was busy, I had to wait a bit past my appointment time, which I expected. What stood out was how the nurse at the desk noticed I was looking lost and walked me to the right clinic area. The whole floor at Apollo felt calm, not chaotic. Even the person who took my blood samples was really gentle and told me exactly what she was doing. It made a long day much easier.
My teenage son had to see him, and he was shutting down, not talking to any of us about what was wrong. Dr. Bhattacharya didn't push. He talked to him directly, not just to me, and in a really normal, non-judgmental way. He got him to open up about things he hadn't even told me. That meant more to me than any medicine. You could tell he just knows how to talk to people.