Patient Experience
I'd been to a couple of doctors for this nagging fatigue and stomach thing, and everyone just said it was stress. Dr. Sanghamitra actually listened to the whole, messy story. She ordered a few different tests and pieced it together—turned out to be something pretty uncommon with my thyroid. She explained it in a way that finally made sense, without making me feel dumb for not knowing. It wasn't a quick fix, but having a real answer changed everything.
Had to get a minor cyst removed. Honestly, I was more nervous about the hospital process than the actual thing. Dr. Bhattacharya's team at Apollo had it all sorted. The nurse who prepped me was really calming, and the doctor herself checked in right before and after. The whole thing was over so fast, and the follow-up instructions were clear. It was just... straightforward, which is exactly what you want for something routine.
The place was busy, I had to wait a bit past my appointment time, but you expect that. What stood out was how the front desk people handled it—they apologized and kept me updated. The ward assistant who showed me to the consultation room was genuinely kind, not just going through the motions. It made a long afternoon feel less impersonal. Even the cleaner in the hallway gave me a smile. It's a big hospital, but it didn't feel cold.
My first visit, I was a wreck. Just scared. Dr. Sanghamitra has this way of talking that immediately puts you at ease. She doesn't rush. She sat down, asked about my work, and then gently got into the medical stuff. When I got confused, she drew a little diagram on her notepad. It felt like talking to a very smart, very caring aunt who also happens to be a brilliant doctor. That personal touch meant more than any medicine that day.