Patient Experience
I've been seeing Dr. Sarmistha Basak for my diabetes and blood pressure for about five years now. She remembers the little things from my last visit, which makes a big difference. I never feel rushed, and she explains why she's adjusting a dose or adding a test. It's that consistency that makes you trust someone with your long-term health. The clinic at Manipal can get busy, but her follow-up is always reliable.
Had my gallbladder out last month. The first couple days after surgery were rough, I won't lie. But Dr. Basak was really clear about what pain to expect and what was a red flag. She checked on me personally every morning, even on the weekend, and adjusted my meds so I could actually get some rest and start moving. It wasn't just about the operation, it was about getting through the week after.
Went in for a bad stomach bug that wouldn't quit. Dr. Basak sorted it out fast. Got the right meds, felt better in a couple days. Straightforward and helpful.
I was a nervous wreck going in. Had this weird, persistent fatigue for weeks and my mind was jumping to worst-case scenarios. The waiting area was packed, so I had too much time to think. When I finally saw Dr. Basak, she just listened. Really listened. She asked questions I hadn't even thought to mention, like about my sleep and stress at work. She ordered specific tests but also talked me down from the panic. The diagnosis ended up being something manageable, and her calm, methodical approach through the whole process from the scary unknown to the treatment plan made all the difference. She treated the worry as seriously as the symptoms.