Patient Experience
My 8-year-old son had a high fever that just wouldn't break, and I was a mess. Dr. Saswati at Apollo Kolkata saw us, and she was so calm with him. She explained everything to him in a way he could understand, not just to me. The waiting area was packed, but once we got in, she took her time. My son actually smiled when she showed him his chart. We left with clear instructions and, more importantly, my kid felt safe.
My mother was admitted with severe stomach pain, and we were all scared. Dr. Mukhopadhyay called me, her daughter, every single day with updates, even when there wasn't big news. She didn't just talk about the medicine; she explained what was happening in plain language so we could all understand. She remembered all our names. In a stressful time, that kind of clear, regular communication meant everything to our family.
Had a weird rash that wouldn't go away. Went to see Dr. Saswati Mukhopadhyay. She figured it out fast, gave me a prescription that actually worked. No fuss, straight to the point. Parking at Apollo was a nightmare, but the appointment itself was good.
I'd been feeling run-down for months—just tired all the time, no energy. My usual check-ups never caught anything. I saw Dr. Mukhopadhyay on a friend's suggestion. She didn't just run the standard tests; she actually listened to my whole daily routine, what I ate, when I slept. Asked questions I hadn't even thought were relevant. It turned out to be a simple vitamin deficiency that was easily fixed. The whole process felt thorough, like she was putting a puzzle together. I'm back to my old self now, and it started with that appointment.