Patient Experience
At my age, you want a doctor who listens more than they talk. Dr. Pal was exactly that. I was nervous about some persistent stomach trouble, but she explained everything in simple terms, never rushed me. The clinic at Apollo was comfortable, and she even remembered my name when the nurse called me in. I left feeling understood and with a clear plan.
Our 8-year-old, Rohan, had a high fever that wouldn't break, and we were panicking. Dr. Seeta Pal was so calm with him, talking to him about school while she checked him over. She didn't just treat the fever; she explained to us, the worried parents, exactly what was happening and what to watch for at home. She called the next day to check on him. That kind of care means everything.
Had a weird rash. Dr. Pal at Apollo Kolkata sorted it out fast. No fuss, straight to the point, told me what it was and what to do. Prescription worked. Good experience.
I'd been putting off a general check-up for years, always too busy. Finally went to Dr. Pal after a friend's push. The waiting area was packed, I'll be honest. But once I got in, she spent a solid 20 minutes with me. She asked about my work stress, my sleep, things I didn't even think were related. Ordered a few basic tests based on that chat, and found my vitamin D was practically nonexistent. Started supplements on her advice, and the constant fatigue I'd just accepted? Gone in a month. She connected dots I didn't know were there.