Patient Experience
My husband had been feeling off for months, tired all the time with weird aches. We'd seen a couple of doctors who just said it was stress. Dr. Shakeb Hassan actually listened, like, really listened to all the little details. He ordered some specific tests others hadn't and figured out it was a tricky thyroid issue. It wasn't obvious. He called us himself to explain it in simple terms. We finally have a path forward.
I needed a minor cyst removed. Honestly, I was pretty nervous about the whole thing. Dr. Hassan's clinic at Manipal was running a bit behind that day, but once I got in, he made it so straightforward. He explained each step as he went, the local anesthetic did its job, and it was over in what felt like minutes. The whole thing was just... smooth. No drama, no fuss, just what I needed.
The parking at the hospital was a nightmare that morning, which put me in a bad mood before my appointment. But the front desk staff were really patient, and the nurse who took my vitals had a great sense of humor that calmed me down. The place itself feels clean and calm, which helps. By the time I saw Dr. Hassan, I was actually relaxed. It's the little things that make a difference.
What stuck with me about Dr. Hassan was how he talks to you. He doesn't just look at his screen. He sits down, makes eye contact, and asks how you're *really* doing. When I was worried about some medication side effects, he didn't dismiss it. He took the time to talk through my options without making me feel rushed. You feel like a person, not just another file.