Patient Experience
I'd been to a few doctors about this nagging fatigue and joint pain, and everyone just said it was stress or getting older. Dr. Shivanjali Nayak at Manipal was the first one who actually listened. She asked questions no one else had, ran some different tests, and figured out it was a tricky autoimmune thing. She explained it in a way that finally made sense, without making me feel stupid. It was a relief just to have a name for it and a plan.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Nayak made the whole thing feel like no big deal. The procedure itself was over before I knew it. She checked in the next day, which I really wasn't expecting. The whole experience was just... smooth. No drama, no fuss, just good care.
The place was busy, I had to wait a bit past my appointment time, but you know what? It didn't bother me. The front desk people were really nice about it, and the nurse who took my vitals had a great sense of humor that put me at ease. The hospital itself feels clean and calm, which helps when you're not feeling great. Dr. Nayak's team there really seems to work well together.
What I remember most is how Dr. Nayak talked to my elderly mother. She never rushed her, she sat down at her level, and explained everything about her new medication using simple words and a lot of patience. She has this calm way about her that just makes you feel safe. You can tell she genuinely cares about the person, not just the chart.