Patient Experience
At my age, you worry about being a bother. Dr. Smartya was different. She listened to all my old complaints without rushing me, and explained things in a way I could finally understand. The hospital was clean, and the nurses were kind. I left feeling heard, which is rare.
Had my gallbladder out last week. The surgery itself went fine, but the first two days after were rough. Dr. Pulai checked on me every morning and really listened when I said the pain was bad. She adjusted my meds and took the time to walk me through what normal recovery feels like. It made a huge difference in how I handled it all.
Needed a doctor quick for a bad stomach bug. Got an appointment with Dr. Smartya Pulai. She was straight to the point, figured it out, gave me a prescription. Fixed me up in a couple days. No fuss, which I appreciate.
I'd been feeling run-down for months. My usual doc just said it was stress. I went to Manipal on a friend's push and saw Dr. Pulai. She actually sat down, asked about my work, my sleep, everything. Ordered a couple of specific blood tests my old doctor never did. Turns out I was seriously low on Vitamin D and B12. Started supplements she recommended, and I feel like a different person now. She connected dots others missed.