Patient Experience
I'd been to three doctors for this nagging fatigue and stomach pain, everyone said it was just stress. Dr. Ghosh was the first one who actually listened. He asked questions about things no one else did, like the specific timing of the pain. He ordered a different set of tests and figured out it was a tricky gallbladder issue, not in the usual spot. I needed surgery, but finally having an answer was a relief. He explained it all on a notepad, drawing it out for me.
Had to get a small cyst removed from my back. Honestly, I was nervous about the local anesthetic more than anything. Dr. Ghosh's clinic at Manipal was running late that day, which I expected. But when it was my turn, he made the whole thing so straightforward. He talked me through each step before he did it, and it was over in what felt like a few minutes. No fuss, no drama. The stitches were neat, and healing was a breeze.
The place was busy, I won't lie. Finding parking at Manipal Dhakuria took me a good 15 minutes. But once inside, the difference was clear. The front desk staff saw I was flustered and helped me sort my papers calmly. The nurse who took my vitals had a really kind way about her, she joked about my high blood pressure being 'white coat syndrome' and it actually made me relax. The whole environment, from the clean waiting area to that nurse, made a stressful visit much easier to handle.
What stays with me is how Dr. Ghosh talks to you. My mother, who's quite old, was his patient. He never spoke down to her. He'd get down to her eye level, speak clearly but not loudly, and always checked if she understood. He has this calm, patient way. You don't feel rushed. Even when he's busy, he makes that minute feel like it's fully yours. It's a rare quality these days.