Patient Experience
Had a persistent stomach issue for weeks. Saw Dr. Soumik Basu at Manipal. He was direct, ordered the right tests quickly, and had a clear treatment plan. Fixed the problem in two visits. Exactly what I needed no fuss, just results.
Our 8-year-old, Rohan, had a high fever that wouldn't break, and we were really scared. Dr. Basu was so calm with him, explained everything in a way a kid could understand, and never made us feel rushed. He called the next day himself to check in. We left the hospital feeling like we had someone actually looking out for us, not just a chart.
Look, I hate going to the doctor. But I was feeling run down for ages. Friend said try Dr. Basu. He listened, didn't brush me off, figured out it was a vitamin deficiency. Simple fix. Parking at Manipal is always a hassle, but the doc was good. Straight shooter.
It started with just feeling tired all the time. I went to Dr. Basu, a bit nervous because you never know. He spent a good 20 minutes just asking questions about my work, sleep, everything. He remembered small details I'd mentioned when I came back for a follow-up. It wasn't just about the medicine; he explained how stress was playing a part. The waiting area was busy, but once I was in his room, he made it feel like we had all the time we needed. He helped me connect the dots.