Patient Experience
I'd been feeling run down for months, and three other doctors just told me it was stress. Dr. Soumya Kanti Dutta actually listened. He asked a bunch of questions I hadn't been asked before and ordered some specific tests. Turns out it was a tricky thyroid issue that wasn't showing up on standard panels. He explained it all with a diagram on his notepad no fancy jargon, just clear facts. Finally, I have answers and a treatment that's working.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Dutta made it feel like no big deal. The whole thing was over in what felt like twenty minutes. He talked me through each step as he was doing it, which really kept my mind off things. The stitches were neat, healing was straightforward, and the follow-up was quick. It was just a smooth, simple process from start to finish.
The hospital itself is pretty busy, I won't lie parking was a mission. But once I got to Dr. Dutta's floor, the difference was clear. The nurses at the front desk were really patient with my questions, and one even walked me to the consultation room. The place felt calm and clean, which helped a lot when you're waiting. It felt like the staff and the environment actually worked together to make things less stressful.
What stuck with me most about Dr. Dutta was how he talks to you. He doesn't rush. He sits down, makes eye contact, and you feel like you're his only patient that day. When I was worried about a medication side effect, he didn't dismiss it; he took the time to explain why it might happen and what we could do instead. It's that kind of attention that makes you feel like a person, not just a case file.