Patient Experience
I'd been to a couple of doctors about this nagging fatigue and stomach issue. Everyone said it was stress. Dr. Gorai was different. He actually listened, asked questions I hadn't been asked before, and ordered some specific tests others hadn't. Turns out it was a tricky thyroid thing affecting my gut. He explained it in a way that finally made sense. He didn't just give me pills; he gave me a clear path forward.
Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Gorai talked me through each step before he did it, which really helped. The procedure itself was quick, and he checked in the next day to see how the healing was going. It felt very routine for him, which was exactly the reassurance I needed.
The parking at Apollo was a nightmare that day, completely full. I was flustered by the time I got to the clinic. But the front desk lady was so calm and got me sorted quickly. The whole place just felt efficient and clean. When I saw Dr. Gorai, he was running a little behind, but his assistant apologized and kept us updated. It felt like a team that actually worked together.
What I remember most is how he talked to my elderly mother. She gets confused easily. He didn't rush her. He sat down, looked her in the eye, and explained her new medication using simple words, even drew a little diagram on his notepad. He has a quiet, patient way about him that puts you at ease. You feel like a person, not just a case.