Patient Experience
I was so scared going in for my first ever check-up. Dr. Susmita just had this calm way of talking that made me feel like it was okay. She explained everything in simple words and didn't rush me. Left feeling like a weight was off my shoulders.
My mother was admitted, and we were all worried sick. Dr. Chattopadhyay was the only one who took the time to actually talk to us, not just give updates. She called me directly to explain the treatment plan in a way we could understand. It made a huge difference for our family during a really tough time.
Saw Dr. Susmita for a persistent cough. Straight to the point, clear advice, got the meds I needed. No fuss, which I appreciate. Follow-up was smooth.
I'd been feeling run down for months, just off. My appointment at Manipal was late in the afternoon, and I was tired. Dr. Chattopadhyay listened to my whole rambling story, asked really specific questions I hadn't even thought about. She connected dots between things I thought were separate my sleep, my energy, some minor aches. Ordered a couple of tests that actually made sense. It wasn't a magic fix, but for the first time, I felt like someone was actually figuring it out with me, step by step.