Patient Experience
I'd been feeling run-down for months, and my local doctor just kept saying it was stress. Dr. Susmita Ghosh actually listened. She didn't rush me, asked about things no one else had, and ordered some specific tests. Turns out it was a thyroid issue that was messing with everything. She explained it in a way that finally made sense. I'm on medication now and starting to feel like myself again.
Had to get a small cyst removed. Honestly, I was pretty nervous about the whole thing. But Dr. Ghosh walked me through each step on the day, and the procedure itself was over before I knew it. The whole experience at Manipal was straightforward in, out, and back home with clear instructions. No drama, just good, clean care.
The parking at Manipal was a nightmare that day, completely full. I arrived flustered and late for my appointment. But the front desk staff were really understanding, and the nurse who took my vitals had a calming way about her. Even though the place was busy, it didn't feel chaotic. It made a stressful start much easier.
What stuck with me most was how Dr. Ghosh talks to you. I'm not great with medical jargon, and she could tell. She drew a little diagram on her notepad to show me what was going on with my digestion. She asked about my work and how symptoms affected my day. It wasn't just a checklist; she actually saw me as a person, not just a patient with a problem.