Patient Experience
I was really nervous going in. It was my first time seeing a doctor on my own, and my stomach had been bothering me for weeks. The waiting area was busy, but when I got in to see Dr. Susmita Mitra, she was so calm. She didn't rush me at all, just listened and explained everything in a way that actually made sense. She told me what tests I needed and why, without making me feel scared. I left feeling like I could handle it, which is a big deal for me.
Had a persistent cough. Went to Manipal Hospitals Dhakuria. Saw Dr. Susmita Mitra. She was efficient. Asked clear questions, checked me over, prescribed medication. Follow-up was straightforward. Cough cleared up in a few days. No fuss, got the job done.
I was feeling quite unwell for some time, but I kept putting off a visit. Finally, my daughter insisted. Dr. Mitra was so gentle in her manner. She took everything I said seriously, even the small things I thought were silly. Her diagnosis was clear, and the treatment plan she suggested has helped me feel much better. I'm very grateful for her care and patience.
What a relief! I'd been to two other places about this nagging joint pain and was getting nowhere. Dr. Mitra at Manipal actually looked at my old reports, asked a bunch of new questions, and figured it out. She has a really practical approach straight to the point but also really listened. I finally have a plan that's working. So glad I went!