Patient Experience
My 8-year-old son had a fever that just wouldn't break, and I was a complete wreck. Dr. Banerjee at Apollo saw us, and the way he talked to my son—asking him about his favorite cartoon, explaining things in a way a kid could get—just calmed us both down. He didn't rush us at all, even though the clinic was busy. He figured out it was a tricky ear infection and the treatment worked. I left feeling like I could breathe again.
I hate going to the doctor, always have. My hands were actually shaking in the waiting room at Apollo. Dr. Banerjee walked in, gave a little smile, and the first thing he said was 'So, what's bothering you?' in this normal, conversational way. He listened to my whole rambling story about stomach pains, asked a few clear questions, and just had this calm, 'we'll sort this out' vibe. I'm not cured overnight, but I'm not scared to go back for my follow-up, which is huge for me.
Had a weird skin rash for weeks. Went to see Dr. Suvro Banerjee. He checked it, asked a couple questions, gave me a straightforward diagnosis and a prescription. Rash cleared up in a few days. No fuss, got the job done.
It started with just feeling tired all the time, but after a month I knew it was more. The Apollo parking was a nightmare, so I was already flustered. Dr. Banerjee, though, he just let me talk. He'd nod, write a note, then ask the exact right question to get me to remember something else. He connected dots I didn't see—my fatigue, some weight loss, even a old family history thing I'd forgotten. Ordered specific tests, called me himself with the results (mild thyroid issue), and explained the plan like we were figuring out a puzzle together. Felt seen, not just processed.