Patient Experience
I'd been to a couple of doctors about this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. De actually listened. He asked a ton of questions I hadn't been asked before, ordered some specific tests, and figured out it was a tricky autoimmune thing. It wasn't a quick fix, but having a name for it and a real plan made all the difference. He explained it in a way that finally made sense.
Had to get a cyst removed from my back. Honestly, I was nervous at first, but Dr. De made it so simple. The whole thing took maybe twenty minutes in his clinic room at Apollo. He talked me through each step, the local anesthetic worked perfectly, and I was out the door with clear instructions. It healed up just like he said it would. Sometimes simple things done right are a huge relief.
The waiting area at Apollo was packed, I won't lie. But from the moment I checked in, the staff kept things moving. The nurse who took my vitals was really kind and calmed me down. Even the person who brought the wheelchair was gentle. It felt like a well-oiled machine where people still remembered to be human. Dr. De's team there clearly knows what they're doing.
What stuck with me most about Dr. De was how he talked to my elderly mother. He didn't just talk to me about her care. He pulled his chair right up to her, looked her in the eye, and explained her medication changes slowly, using her words. He had this quiet patience. You could tell he wasn't just treating a condition; he was seeing the person in front of him.