Patient Experience
My 8-year-old son had been having these awful stomach pains for weeks. We saw two other doctors who just brushed it off. Dr. Upal Sengupta was the first one who actually got down on his level, talked to him like a person, and listened. He didn't rush us at all, even though the clinic was busy. He figured out it was a food sensitivity we never would have guessed. My son is finally back to his old self, eating and playing. It was such a relief to find a doctor who cares that much.
Had a persistent cough that wouldn't go away, messing with my work calls. Needed a doctor who could see me fast and get it sorted. Booked with Dr. Sengupta at Manipal Dhakuria. Appointment was on time, he diagnosed it quickly as a post-viral thing, prescribed the right meds. Cough cleared up in a few days. Efficient, no-nonsense, got the job done.
Look, I don't like going to the doctor. But I felt rough for too long. Friend said try Dr. Sengupta. He's straight to the point, which I like. Asked the right questions, didn't order a bunch of unnecessary tests. Told me what was wrong and how to fix it in plain language. Actually felt better after following his advice. Good doc.
I walked into Manipal Hospitals feeling like a bundle of vague symptoms tired all the time, just off. I was nervous, expecting the usual five-minute hurry. Dr. Sengupta’s style was different. He sat back, let me talk in circles for a bit, and then started connecting dots I didn't see. He remembered a minor surgery I'd mentioned from years ago and asked a question about it. That thread led him to a vitamin deficiency linked to recovery. The waiting area was packed that day, and I did wait a bit, but in the room, he never made me feel rushed. He drew a simple diagram on his notepad to explain what was happening in my body. It wasn't magic; it was just good, thoughtful medicine. I left with a clear plan, and more importantly, I felt understood.