Patient Experience
My mother was admitted with a high fever and confusion. We were really scared. Dr. Vaishali Srivastava came to see her late in the evening, even after her rounds. She sat with us in the waiting area and explained everything in simple Bengali—what the tests showed, what the treatment plan was, and what we should watch for at home. She didn't rush us. That conversation, more than anything, calmed us all down. Mom is much better now.
Had a stubborn stomach issue for months. Saw Dr. Srivastava at Apollo. She listened, asked direct questions, and ordered the right tests. No fancy talk, just clear steps. The parking lot was a nightmare that day, but the appointment itself was efficient. Got a diagnosis and a treatment that worked. Finally some relief.
We brought my grandfather in, and I was so nervous. Dr. Srivastava has such a gentle way about her. She spoke softly, made sure he understood everything, and then turned to me and my sister to make sure we did too. She remembered small details from his history. It felt like she was caring for the whole family, not just the patient in the bed.
After weeks of feeling run-down and getting nowhere, I saw Dr. Vaishali Srivastava. What a difference! She actually figured it out. I was so tired of feeling awful, and she just... solved it. Her approach was so thorough, and she was genuinely happy to see me improving at the follow-up. I left that last appointment feeling like myself again. Huge weight off my shoulders.