Patient Experience
My 85-year-old mother was admitted with pneumonia complications, and though Dr. Jemsy specializes in pediatrics, he was the only doctor available during the night emergency. His cross-disciplinary knowledge was impressive, he stabilized her breathing, coordinated with the geriatric team, and even sat with us explaining the treatment plan in simple terms. We never felt rushed.
When our 3-day-old newborn developed severe jaundice, we were terrified. Dr. Jemsy Jose didn’t just treat our baby, he treated our anxiety. He used a gentle, almost grandfatherly tone, drew diagrams to explain phototherapy, and called us twice daily with updates. Our little one is now thriving, and we credit his meticulous care.
Our 7-year-old needed an emergency appendectomy at midnight. Dr. Jemsy was calm and decisive, within minutes, he had the surgery team prepped and patiently walked us through every step. His confidence was contagious; we knew we were in the best hands. The follow-up care was just as thorough.
For a routine vaccination, we expected a quick in-and-out visit. But Dr. Jemsy spent 20 minutes discussing nutrition, sleep patterns, and even screen time effects on toddlers. He remembers tiny details from previous visits, like how our daughter hates the stethoscope, and always finds ways to make her laugh first.
My teenage son had a complex orthopedic surgery after a football injury. Dr. Jemsy collaborated with surgeons, designed a rehab-friendly pain management plan, and even checked in during weekends. His ability to connect with teens, using humor and respect, made all the difference in recovery.
We traveled from a rural area for our 4-month-old’s heart murmur evaluation. Dr. Jemsy didn’t just diagnose; he arranged affordable accommodation for us, simplified complex medical terms using toy models, and scheduled extra scans to avoid multiple trips. His empathy was beyond medical duty.
During a follow-up for asthma, Dr. Jemsy noticed our son’s subtle breathing patterns weren’t improving. He ordered additional tests and discovered an underlying allergy. His attentiveness to minor details prevented a potential crisis. We’ve never had a doctor listen so intently.
My daughter has autism and is usually fearful of clinics. Dr. Jemsy transformed the entire experience, he dimmed lights, used puppets to demonstrate examinations, and let her hold the instruments. For the first time, she left a hospital smiling. He doesn’t just treat illnesses; he treats children.
When our twins were born prematurely, Dr. Jemsy became our guardian angel. He explained NICU procedures with heartbreaking honesty yet unwavering hope. His late-night visits and personal phone calls during crises made us feel like we were his only patients.
I brought my father (78) for a pediatric consult by mistake, he’d confused the department. Instead of turning us away, Dr. Jemsy briefly checked his vitals, detected low oxygen saturation, and immediately referred him to the right specialist. That accidental visit saved his life.
After a complicated dengue case, our 10-year-old had severe weakness. Dr. Jemsy created a custom recovery plan involving diet, physio, and play therapy. He even emailed us weekly activity charts. His innovative approach blended medicine with real-life practicality.
During a community health camp, Dr. Jemsy identified a rare genetic disorder in our village child that others had missed for years. He arranged free genetic testing and connected us with support groups. His commitment extends far beyond the hospital walls.
We visited for a second opinion on our son’s chronic ear infections. Dr. Jemsy reviewed previous records for an hour, proposed a non-surgical intervention, and it worked! His willingness to challenge conventional treatments shows his dedication to holistic healing.