Patient Experience

Our 3-day-old newborn developed severe jaundice...
May 26, 2025

Our 3-day-old newborn developed severe jaundice requiring immediate phototherapy. Dr. Paromita Roy personally monitored him through the night, explaining each step to our terrified family. Her calm expertise turned our crisis into confidence, and we brought home a healthy baby just 48 hours later.

As expats from Nigeria, we were...
May 25, 2025

As expats from Nigeria, we were anxious about our 7-year-old's persistent asthma in Kolkata's pollution. Dr. Roy created a personalized environmental management plan and taught our daughter to use her inhaler with a puppet demonstration. She hasn't needed emergency care in 8 months now.

Our 14-year-old daughter's rare autoimmune disorder...
Jul 17, 2025

Our 14-year-old daughter's rare autoimmune disorder baffled multiple doctors until Dr. Roy connected subtle symptoms and ordered specific tests. Her collaborative approach with rheumatologists resulted in targeted treatment that allowed our dancer to return to the stage within weeks.

When our 6-month-old swallowed a button...
Aug 15, 2025

When our 6-month-old swallowed a button battery during Durga Puja celebrations, Dr. Roy's team performed emergency endoscopy within 22 minutes of arrival. Her quick decision-making prevented serious tissue damage, and she followed up with daily video calls during recovery.

Dr. Roy managed our premature twins'...
Jun 12, 2025

Dr. Roy managed our premature twins' complex nutritional needs with such precision that they caught up to their growth percentiles by 9 months. Her handwritten feeding charts and 24/7 availability made us feel like we had a pediatrician in the family.

Our 16-year-old son's sports physical revealed...
Aug 28, 2025

Our 16-year-old son's sports physical revealed an undiagnosed heart murmur that Dr. Roy investigated thoroughly instead of dismissing it as innocent. Her referral to a cardiologist prevented a potential cardiac event during basketball season.

After our 4-year-old developed severe anxiety...
Aug 18, 2025

After our 4-year-old developed severe anxiety about hospitals following a previous traumatic experience, Dr. Roy transformed check-ups into treasure hunts around her clinic. She earned his trust so completely that he now asks when we can 'visit Dr. Paromita's adventure room'.

Dr. Roy diagnosed our 8-year-old's celiac...
Jun 21, 2025

Dr. Roy diagnosed our 8-year-old's celiac disease that had been misdiagnosed as picky eating for years. Her nutritional guidance and cooking workshops helped our entire family adapt, and our daughter gained 3 kg in the first two months.

When our 11-year-old needed emergency appendectomy...
Jul 21, 2025

When our 11-year-old needed emergency appendectomy at midnight, Dr. Roy came to the hospital in her casual clothes, stayed through the surgery, and arranged for a child life specialist to explain everything in age-appropriate terms during recovery.

Our 2-year-old's developmental delays worried us...
Aug 13, 2025

Our 2-year-old's developmental delays worried us immensely until Dr. Roy created a multidisciplinary team including speech and occupational therapists. Her 'small victories' celebration chart kept us motivated through 18 months of therapy.

Dr. Roy identified that our teenager's...
May 14, 2025

Dr. Roy identified that our teenager's chronic headaches were caused by digital eye strain from online classes. Her simple screen-time management plan and blue-light filter prescription eliminated headaches that pain medications hadn't touched.

During Kolkata's worst dengue outbreak, Dr....
Jun 29, 2025

During Kolkata's worst dengue outbreak, Dr. Roy personally called us twice daily to monitor our 5-year-old's platelet count, even coming to the hospital on her day off when his fever spiked. Her vigilance prevented complications that affected other children.

Our adopted 10-year-old from Vietnam had...
Aug 30, 2025

Our adopted 10-year-old from Vietnam had complex medical records in another language. Dr. spent hours consulting with international colleagues to understand his history and created a catch-up vaccination schedule that respected both medical needs and his fear of needles.

When our newborn failed her hearing...
May 24, 2025

When our newborn failed her hearing screening, Dr. Roy arranged for genetic counseling and early intervention within days rather than weeks. Her proactive approach meant our daughter received hearing aids at 3 months, maximizing her language development potential.

Dr. Roy recognized that our 13-year-old's...
May 17, 2025

Dr. Roy recognized that our 13-year-old's 'behavioral issues' were actually absence seizures. Her neurological referral and medication adjustment transformed our struggling student into the class topper within one academic term.

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VO-284, Eldeco Centre 110017