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Patient Experience
Dr. Rabiul Islamm saved my 85-year-old mother when she developed severe pneumonia complications, his pediatric expertise unexpectedly provided the gentle care approach needed for her fragile state. He personally monitored her oxygen levels every two hours and explained everything in Bengali so our family could understand.
Our 3-day-old newborn had a critical congenital heart defect that required immediate surgery. Dr. Islamm coordinated with cardiac surgeons at Manipal Dhakuria at midnight, stayed throughout the 6-hour procedure, and even comforted us with stories of similar successful cases. Our baby is now thriving.
For my 7-year-old’s routine vaccination, Dr. Islamm turned a fearful moment into a game, he used a toy stethoscope to 'check' my son’s teddy bear first. His clinic had colorful animal murals, and he spent extra time discussing nutrition tips without rushing.
When my teenager collapsed during football practice with unexplained seizures, Dr. Islamm suspected a rare electrolyte imbalance. He ordered rapid tests, started IV fluids immediately, and later discovered an underlying metabolic disorder. His quick thinking prevented long-term damage.
Dr. Islamm handled my daughter’s complex appendectomy with such precision, he even drew diagrams to show us how laparoscopic surgery works. His post-op care included daily WhatsApp check-ins until she recovered fully.
As a migrant worker with limited Bengali, I was anxious about my infant’s chronic ear infections. Dr. Islamm learned a few phrases in my native tribal language to make us feel welcome and simplified the treatment plan with pictograms.
During a follow-up for my child’s asthma, Dr. Islamm noticed subtle signs of anxiety and recommended a child psychologist. He didn’t just treat the illness; he cared for the whole child’s well-being.
My elderly father (78) with Parkinson’s developed pediatric whooping cough, a rare case. Dr. Islamm adapted child-sized respiratory treatments for him and created a home-care plan that our entire family could manage.
When twins arrived prematurely at 32 weeks, Dr. Islamm spent nights in the NICU adjusting incubator settings himself. He celebrated every gram of weight gain with us and taught us kangaroo care techniques.
For a rural family traveling 200km, Dr. Islamm arranged free lodging near Manipal Hospital and waived his consultation fee. He diagnosed a rare genetic syndrome in our child and connected us with a support group.
After a severe allergic reaction to antibiotics, Dr. Islamm pioneered a desensitization protocol rarely used in pediatrics. He documented every step and shared the research with us, turning a crisis into a learning experience.
Dr. Islamm discovered my child’s hearing loss during a routine school checkup, something others missed for years. He arranged sign language tutors and emotional counseling for our family, not just medical solutions.
During the monsoon outbreak of dengue, Dr. Islamm set up a temporary emergency ward in the hospital parking lot to handle overflow. He personally checked on every child hourly, despite the chaos.
For a child with cerebral palsy, Dr. Islamm designed a custom physiotherapy plan using recycled household items (bottles for weights, stairs for exercises). He believes healthcare should be accessible to all economic backgrounds.
When my autistic son refused to wear a mask during COVID, Dr. Islamm sewed a transparent mask with his favorite cartoon character so he could see lip movements. That empathy changed everything for us.