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Patient Experience
My 82-year-old father was admitted with severe pneumonia and sepsis. Dr. Roy's team worked tirelessly through the night, adjusting ventilator settings and medications with incredible precision. What stood out was how he explained the complex physiology in simple terms to our family, giving us hope during the darkest hours. Dad's recovery felt nothing short of miraculous.
When my 7-year-old daughter was rushed in after a near-drowning incident, Dr. Roy's calm demeanor kept us from panicking. He personally monitored her oxygen saturation every 30 minutes through the night. His ability to connect with children while maintaining medical excellence is remarkable - she now calls him 'the doctor who talks to my teddy bear'.
As an asthma patient, I've had many emergency visits, but Dr. Roy's approach was different. Instead of just treating the acute attack, he spent 45 minutes discussing environmental triggers and created a personalized action plan. His follow-up call the next day showed genuine care beyond hospital duties.
Post-complex abdominal surgery, my mother developed multiple organ dysfunction. Dr. Roy's team used cutting-edge monitoring technology I'd never seen before. His round-the-clock vigilance and coordination with surgeons prevented catastrophe. We witnessed medicine at its most advanced yet compassionate.
Dr. Roy detected my husband's rare autoimmune disorder that others had missed for months. His pattern recognition skills are extraordinary - he noticed subtle lab value trends that pointed to the diagnosis. The thoroughness of his investigation saved my husband from irreversible organ damage.
During the COVID surge, my entire family was hospitalized. Dr. Roy managed all four of us with individualized protocols, remembering each person's specific symptoms and progress without notes. His mental acuity under pressure is something I've never witnessed in any other physician.
My teenage son's diabetic ketoacidosis was managed with such precision that he avoided ICU admission. Dr. Roy taught him how to adjust insulin doses based on activity and diet - empowerment that changed his relationship with diabetes. We've had no emergency visits since.
After my cardiac arrest, Dr. Roy's targeted temperature management protocol preserved my cognitive function completely. His explanation of the science behind therapeutic hypothermia was so clear that I felt like an active participant in my own recovery rather than just a patient.
Dr. Roy managed my polymedication grandmother's drug interactions so skillfully that we reduced her pill burden by 40% while improving outcomes. His pharmacologic expertise is matched only by his patience in explaining changes to elderly patients.
When rare complications arose during my cancer treatment, Dr. Roy coordinated with oncologists, nephrologists, and hematologists seamlessly. His ability to synthesize conflicting specialist opinions into one coherent plan prevented treatment delays that could have been fatal.
My wife's difficult-to-diagnose neurological condition finally found answers under Dr. Roy's care. He consulted international colleagues and reviewed research papers during night shifts to find treatment options. This level of dedication transcends typical medical practice.
Dr. Roy's management of my father's post-transplant critical care involved anticipating complications before they manifested. His proactive rather than reactive approach resulted in the smoothest transplant recovery the surgical team had seen in years.
During a mass casualty incident, I witnessed Dr. Roy simultaneously direct multiple resuscitation efforts while maintaining individual patient focus. His triage decisions were both clinically brilliant and ethically sound under extreme pressure.
My chronic critically ill brother has been under Dr. Roy's care for 18 months. Rather than just maintaining stability, Dr. Roy continuously seeks quality-of-life improvements through small adjustments that collectively make significant differences in daily living.