Patient Experience
Our 3-day-old newborn developed severe jaundice requiring immediate phototherapy. Dr. Saumen Meur not only arranged emergency treatment but personally monitored our baby through the night, explaining each step to our terrified family. His calm expertise turned our nightmare into reassurance.
As expats from Nigeria, we were anxious about our 7-year-old's persistent asthma in Kolkata's pollution. Dr. Meur created a personalized environmental management plan and culturally-sensitive medication schedule that reduced attacks by 90% within two months.
Our 14-year-old daughter's rare autoimmune disorder baffled multiple doctors. Dr. Meur coordinated with international specialists and developed an innovative treatment protocol that put her disease into remission when others had given up hope.
When our 6-month-old swallowed a button battery, Dr. Meur's team performed emergency endoscopic removal within 45 minutes of our arrival. His swift action prevented any tissue damage and he followed up with daily video calls during recovery.
A complex case of failure to thrive in our adopted 4-year-old from an orphanage required nutritional rehabilitation and emotional support. Dr. Meur worked with child psychologists to create a holistic recovery plan that helped our child gain 5kg in 3 months.
Our 9-year-old's type 1 diabetes diagnosis overwhelmed us until Dr. Meur implemented a child-friendly glucose monitoring system and educated our entire extended family, turning a life-changing diagnosis into manageable daily routine.
During the monsoon outbreak, our 11-year-old contracted dengue with critical platelet drop. Dr. Meur's round-the-clock monitoring and judicious transfusion decisions helped our child recover without ICU admission despite severe symptoms.
Our teenage son's sports injury revealed an undiagnosed heart condition. Dr. Meur coordinated with cardiologists to create a safe return-to-play protocol while managing the psychological impact of sudden activity restrictions.
As tribal villagers from Sundarbans, we traveled 8 hours with our malnourished 2-year-old. Dr. Meur not only treated the severe anemia but connected us with government nutrition programs and arranged follow-up through local health workers.
Our 8-month-old with complex congenital heart disease needed non-cardiac surgery. Dr. Meur's meticulous pre-operative planning and collaboration with cardiac anesthetists ensured safe procedure when other hospitals had refused operation.
When our 5-year-old developed mysterious neurological symptoms, Dr. Meur diagnosed rare vitamin deficiency from exclusive breastfeeding and created a treatment plan that reversed the condition completely within weeks.
Our autistic 12-year-old's dental procedure required special sedation protocol. Dr. Meur worked with anesthesiologists to develop a sensory-friendly approach that prevented traumatic experiences we'd faced elsewhere.
During COVID lockdown, our newborn developed feeding difficulties. Dr. Meur conducted daily video consultations with lactation experts and arranged safe home visits that established successful breastfeeding when we felt completely isolated.
Our 10-year-old's chronic kidney disease required careful medication management. Dr. Meur created color-coded charts and mobile reminders that helped our child take ownership of treatment while making it feel like a game rather than burden.