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Patient Experience
My 82-year-old father was rushed to Manipal with severe chest pain. Dr. Kundu not only performed an emergency angioplasty with incredible precision but sat with our family for 45 minutes afterward explaining every detail in Bengali, making sure we all understood. His calm demeanor during crisis was nothing short of remarkable.
As a new mother, nothing terrified me more than hearing my 6-week-old daughter needed cardiac intervention. Dr. Kundu handled her tiny veins with such gentleness and expertise, he even used a miniature stethoscope with cartoon characters to make her smile. We're forever grateful for his pediatric sensitivity.
Came for what I thought was a routine stress test, but Dr. Kundu noticed subtle irregularities others had missed for years. His thoroughness led to discovering a hidden congenital defect. His ability to find needles in haystacks saved me from future catastrophe.
Witnessed Dr. Kundu work through a 14-hour triple bypass marathon. He emerged exhausted but still came to update us with surgical drawings on napkins, translating complex procedures into understandable metaphors. His dedication transcends clock hours.
After my aortic valve replacement, Dr. Kundu's follow-up care was revolutionary, he used a custom mobile app to track my vitals and sent voice messages checking on my recovery. Modern medicine meets human touch!
My husband's rare arrhythmia had baffled three cardiologists. Dr. Kundu collaborated with international specialists overnight and designed a hybrid ablation procedure never before done in Kolkata. His global approach saved a life everyone else had given up on.
Dr. Kundu detected my mother's silent heart attack during a diabetes checkup. His ability to connect seemingly unrelated symptoms is supernatural. He doesn't just treat hearts, he reads them.
As a cardiac surgeon myself, I sought Dr. Kundu for my own care. His knowledge of cutting-edge research and humble willingness to discuss cases as peers impressed me deeply. Even doctors need doctors like him.
He remembered my medication allergies from two years prior without checking files. That level of personalized attention made me feel like I was his only patient, even in a packed hospital.
During my angioplasty, I was awake and anxious. Dr. Kundu described everything he was doing using cricket analogies ('Now we're hitting a six through the artery!'). Turned a scary procedure into an educational experience.
My father refused treatment until Dr. Kundu spent an hour explaining heart physiology using train station metaphors (Howrah Station for the heart, platforms for arteries). His cultural contextualization broke through years of medical resistance.
Dr. Kundu handled my emergency cardiac tamponade at 3 AM with the same focus and energy as if it were noon. His team moves with synchronized precision that only comes from immense trust and leadership.
He noticed my economic constraints and personally arranged hospital payment plans while never compromising on care quality. A rare doctor who sees the person beyond the pathology.
Followed up with me for six months post-operation through video calls when I moved to Dubai. His commitment doesn't end at the hospital doors, it crosses continents.