Patient Experience

Patient experience at Apollo Hospitals Kolkata – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Apollo Hospitals Kolkata a preferred hospital in Kolkata for planned and emergency treatment.
Had to get a small cyst...
Nov 05, 2025
Doctor: Dr. Archana Ranade Hospital: Apollo Hospitals Kolkata

Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Ranade made it so straightforward. The whole thing at Apollo was quick – in and out in a few hours. The procedure itself was fine, no surprises. She checked in the next day, which I really appreciated. Sometimes simple is good.

The waiting area at Apollo was...
Oct 23, 2025
Doctor: Dr. Archana Ranade Hospital: Apollo Hospitals Kolkata

The waiting area at Apollo was actually calm, which helped. But what really stood out was her assistant. I was a bit confused about the new patient forms, and she walked me through everything without making me feel silly. The whole team, from the front desk to the nurses, seemed to know what they were doing. It made the visit less stressful.

My kid was really scared about...
Nov 10, 2025
Doctor: Dr. Archana Ranade Hospital: Apollo Hospitals Kolkata

My kid was really scared about getting a check-up. Dr. Ranade didn't just talk to me; she got down on his level, showed him the stethoscope, let him listen to his own heartbeat. He went from hiding behind my legs to showing her his toy car. That kind of patience and warmth, you don't forget that. She's good with people, not just charts.

I'd been to three other doctors...
Dec 10, 2025
Doctor: Dr. Subrata Dey Hospital: Apollo Hospitals Kolkata

I'd been to three other doctors about this constant fatigue and stomach pain. They all said it was stress. Dr. Dey was the first one who actually listened to my whole history, asked about a trip I'd taken years ago, and ordered a specific test nobody else had. Turns out it was a parasitic infection from that trip. He figured it out when no one else could. I'm finally getting better.

Had to get a cyst removed...
Jan 04, 2026
Doctor: Dr. Subrata Dey Hospital: Apollo Hospitals Kolkata

Had to get a cyst removed from my back. Honestly, I was nervous at first, but Dr. Dey explained the whole thing in simple terms while he was marking the spot. The procedure itself was over in what felt like ten minutes. He checked in the next day himself, which I wasn't expecting. The scar is healing really cleanly, too.

The Apollo waiting area was packed,...
Dec 23, 2025
Doctor: Dr. Subrata Dey Hospital: Apollo Hospitals Kolkata

The Apollo waiting area was packed, I won't lie. But the nurses at Dr. Dey's clinic were really on the ball. One of them saw I was looking confused by the forms and came over to help without me even asking. They kept things moving, and the whole place felt calm even when it was busy. It made a long day much easier.

My dad, who's 78, was really...
Sep 30, 2025
Doctor: Dr. Subrata Dey Hospital: Apollo Hospitals Kolkata

My dad, who's 78, was really scared about some test results. Dr. Dey didn't just talk to me; he pulled his chair right up to my dad, looked him in the eye, and explained everything slowly, drawing little diagrams on a notepad. He didn't rush us. You could see my dad physically relax while he was talking. That meant more than anything.

My 8-year-old son had a fever...
Dec 12, 2025
Doctor: Dr. Suvro Banerjee Hospital: Apollo Hospitals Kolkata

My 8-year-old son had a fever that just wouldn't break, and I was a complete wreck. Dr. Banerjee at Apollo saw us, and the way he talked to my son—asking him about his favorite cartoon, explaining things in a way a kid could get—just calmed us both down. He didn't rush us at all, even though the clinic was busy. He figured out it was a tricky ear infection and the treatment worked. I left feeling like I could breathe again.

I hate going to the doctor,...
Aug 31, 2025
Doctor: Dr. Suvro Banerjee Hospital: Apollo Hospitals Kolkata

I hate going to the doctor, always have. My hands were actually shaking in the waiting room at Apollo. Dr. Banerjee walked in, gave a little smile, and the first thing he said was 'So, what's bothering you?' in this normal, conversational way. He listened to my whole rambling story about stomach pains, asked a few clear questions, and just had this calm, 'we'll sort this out' vibe. I'm not cured overnight, but I'm not scared to go back for my follow-up, which is huge for me.

Had a weird skin rash for...
Dec 25, 2025
Doctor: Dr. Suvro Banerjee Hospital: Apollo Hospitals Kolkata

Had a weird skin rash for weeks. Went to see Dr. Suvro Banerjee. He checked it, asked a couple questions, gave me a straightforward diagnosis and a prescription. Rash cleared up in a few days. No fuss, got the job done.

It started with just feeling tired...
Oct 25, 2025
Doctor: Dr. Suvro Banerjee Hospital: Apollo Hospitals Kolkata

It started with just feeling tired all the time, but after a month I knew it was more. The Apollo parking was a nightmare, so I was already flustered. Dr. Banerjee, though, he just let me talk. He'd nod, write a note, then ask the exact right question to get me to remember something else. He connected dots I didn't see—my fatigue, some weight loss, even a old family history thing I'd forgotten. Ordered specific tests, called me himself with the results (mild thyroid issue), and explained the plan like we were figuring out a puzzle together. Felt seen, not just processed.

I'd been to a couple of...
Nov 13, 2025
Doctor: Dr. Ajay Kr Arya Hospital: Apollo Hospitals Kolkata

I'd been to a couple of doctors about this constant fatigue and stomach pain. Everyone said it was stress. Dr. Ajay Arya was the first one who actually sat and listened to my whole history, asked a bunch of questions that seemed unrelated. He ordered a specific test the others hadn't. Turned out it wasn't just stress; it was a tricky vitamin deficiency combined with a mild infection. He explained it in a way that finally made sense. I'm on the mend now, and it's because he looked at the whole picture.

Had to get a small cyst...
Oct 15, 2025
Doctor: Dr. Ajay Kr Arya Hospital: Apollo Hospitals Kolkata

Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Arya made it so straightforward. The whole thing at Apollo was quick – in and out in a few hours. He talked me through each step before he did it, which really helped. The procedure itself was smooth, no fuss. Recovery's been exactly as he said it would be. Sometimes simple things done right are what you need.

The parking at Apollo was a...
Nov 30, 2025
Doctor: Dr. Ajay Kr Arya Hospital: Apollo Hospitals Kolkata

The parking at Apollo was a nightmare that day, completely full. I was flustered by the time I got to the clinic. But the lady at Dr. Arya's front desk was so calm and got me sorted. The place itself is clean and quiet, which helped me settle down. Even the nurse who took my vitals was really kind. It felt like the whole team there was on the same page, which made a stressful day much easier.

What I remember most is how...
Sep 06, 2025
Doctor: Dr. Ajay Kr Arya Hospital: Apollo Hospitals Kolkata

What I remember most is how Dr. Arya talks to you. He doesn't just talk at you. When I was worried about some test results, he pulled up a chair, made proper eye contact, and broke down what everything meant without using scary medical jargon. He has this calm way about him that makes you feel heard, not just processed. You leave feeling like you had a conversation with a person, not a consultation with a title.

At my age, you worry about...
Dec 11, 2025
Doctor: Dr. Debashis Ghosh Hospital: Apollo Hospitals Kolkata

At my age, you worry about being a bother. Dr. Ghosh never made me feel that way. He listened carefully to my old aches, explained things in a way I could understand, and his calm manner put me right at ease. The whole visit at Apollo was very smooth.

I was really scared after my...
Dec 25, 2025
Doctor: Dr. Debashis Ghosh Hospital: Apollo Hospitals Kolkata

I was really scared after my appendix surgery. The pain was bad and I didn't know what to expect. Dr. Ghosh checked on me every day, adjusted my meds so I could actually rest, and gave me clear instructions for when I went home. The recovery was still tough, but he made it manageable.

Look, I needed a doctor who'd...
Oct 24, 2025
Doctor: Dr. Debashis Ghosh Hospital: Apollo Hospitals Kolkata

Look, I needed a doctor who'd cut to the chase. Dr. Ghosh did. I told him my symptoms, he asked the right questions, ordered the needed tests, and gave me a straight answer. No fluff. Got me sorted. Parking at Apollo was a nightmare though.

My whole family came down with...
Oct 10, 2025
Doctor: Dr. Debashis Ghosh Hospital: Apollo Hospitals Kolkata

My whole family came down with a nasty fever last month. By the time I dragged myself to Apollo, I was exhausted. The wait was long, I won't lie. But Dr. Ghosh? He took his time. He heard about everyone, connected the dots, and figured out it was probably something we all picked up. He even called the next day to see how my youngest was doing. That kind of follow-up? You remember that.

My family and I have been...
Dec 25, 2025
Doctor: Dr. A K Bardhan Hospital: Apollo Hospitals Kolkata

My family and I have been seeing Dr. Bardhan for over a decade now. He remembers my husband's blood pressure history and my son's old allergies without always checking the file. That consistency means something. The clinic at Apollo can be busy, and sometimes you wait, but you know you're getting someone who truly understands your whole health picture. He doesn't rush, and he explains things in a way that makes sense. That trust is hard to find.

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Location

VO-284, Eldeco Centre 110017