Patient Experience
I was quite nervous about some recurring chest discomfort. Dr. Pal has a very calm way about him. He explained everything in simple terms, never made me feel rushed, and reassured me it was likely muscular. His gentle approach meant a lot. I left feeling much lighter.
After months of feeling run-down and getting nowhere with other doctors, I saw Dr. Pal. He actually connected the dots between my fatigue, joint pain, and a minor rash. Ordered one comprehensive blood panel and found the root cause—a vitamin deficiency. I’m finally getting my energy back. What a relief!
My company’s annual health check was at Apollo. Dr. Pal reviewed my report. He pointed out a slightly elevated liver enzyme others had glossed over. Asked about my diet and medication. Suggested a few practical lifestyle tweaks and a follow-up test in 3 months. It felt thorough and proactive, not just a box-ticking exercise.
Had a persistent stomach issue for weeks. Dr. Basu saw me at Apollo Kolkata, diagnosed it quickly, and gave me a treatment plan that worked. No fuss, just clear steps. Got me back to work fast.
I was really scared going in—first time seeing a doctor alone. The waiting area was huge and I felt a bit lost. But Dr. Adhish Basu was so calm and actually listened. He explained everything in simple terms and didn't rush me. Walked out feeling like a weight was lifted, honestly.
Look, I don't do doctors. But I felt rough for too long. Friend said try Dr. Basu at Apollo. He's straight to the point, which I like. Asked the right questions, figured it out. Got the meds, feeling better. Done.
My experience was a bit of a journey. I'd been tired and run down for months, putting it down to work stress. Finally booked with Dr. Basu. The clinic was running a little late that day, but once I got in, he spent a solid 20 minutes with me. He connected dots I hadn't—asked about my sleep, diet, even stress levels at home. Ordered a couple of specific tests, called me himself with the results, and we made a lifestyle plan, not just a prescription. It felt like he treated the whole problem, not just a symptom.
My dad was admitted to Apollo Kolkata last month, and honestly, we were all scared. Dr. Banerjee was the one who actually sat us down in the waiting area and explained everything in simple words—what was happening, what the next steps were, and what we could expect. She didn't rush us, even though she was clearly busy. She called my sister directly with updates when I couldn't be there. That meant the world to us.
Had my gallbladder out with Dr. Banerjee. The surgery itself went fine, I guess, but what really stood out was after. I was really worried about the pain. She checked on me every morning, adjusted my meds so I wasn't just zonked out but actually comfortable, and gave me a clear list of what to do and not do when I got home. The first few days were rough, but her team had a plan for it. I'm back to my normal routine now, which felt impossible the day after the op.
Dr. Banerjee is great. Fixed my hernia. No nonsense, told me exactly how it would go, and that's how it went. Felt better fast.
I'd been putting off seeing someone about this nagging stomach pain for months. Finally booked an appointment at Apollo, a bit nervous about the whole big hospital thing. Parking was a nightmare, I was late, and I thought for sure the doctor would be annoyed. Dr. Ramna Banerjee was the complete opposite. She walked in, apologized for *my* wait, and just had this calm way about her. She listened to my whole rambling story, asked a few pointed questions I hadn't even thought of, and ordered the right tests. Turned out to be a simple fix with medication, but she took the time to explain why it was happening. I left feeling heard, and more importantly, feeling better.
Had my gallbladder out last month. The surgery itself went fine, but the first few days after were rough. Dr. Mitra was really clear about what to expect pain-wise and adjusted my meds a couple times over the phone when things weren't quite right. It wasn't a magic fix, but he listened and didn't just tell me to tough it out. Felt like he was actually managing the recovery, not just the operation.
As a project manager, I don't have time for endless appointments. Had a persistent stomach issue. Dr. Mitra at Apollo Kolkata got straight to the point, ordered the right tests immediately, and diagnosed it in two visits. Treatment worked. Efficient and effective—exactly what I needed.
Look, I was nervous about seeing a new doc. But Dr. Mitra? Straight shooter. Explained my high blood pressure in plain Bengali, no confusing jargon. Said I needed to lose weight and gave me a pill. It's working. Parking at Apollo was a nightmare, though.
I've been seeing Dr. Mitra for my diabetes for about three years now. I remember my first visit, I was really overwhelmed with all the numbers and insulin doses. He sat with me for a good twenty minutes just drawing diagrams on his notepad about how sugar works in the body. He still does that sometimes if I'm confused. Last check-up, my readings were up a bit and instead of just scolding me, he asked about my diet. I admitted I'd been eating more sweets during Durga Puja. He just nodded and said, 'Okay, let's make a plan for the next festival.' It feels like a partnership, not just a prescription.
My mother was admitted with severe stomach pain. The waiting area was packed, and we were all scared. Dr. Ray came out himself to talk to us, not just once but a few times. He explained what was happening in simple words, never made us feel rushed. He told us straight what the options were. It was a long night, but knowing he was checking on her made it bearable. She's home now, and we're so grateful he was the one on duty.
Took my son in. High fever for days, local clinic said it was viral. Dr. Ray listened, asked specific questions, then said he wanted to run a different test. It turned out to be a bacterial infection. Started the right antibiotics that day. He was direct, no extra talk, just clear instructions. Fever broke the next night. Simple. Effective.
My husband needed a procedure. I was quiet in the corner, worried. Dr. Ray noticed. He turned to me and said, 'It's a standard thing, but I know it's not standard for you. I'll take good care of him.' His voice was so calm. He did exactly what he said he would. The way he spoke to us... it felt like he saw the person, not just the patient. Thank you.
Wow, what a difference! I'd been feeling run-down for months, seen a couple of doctors who just shrugged. Dr. Ray actually looked at my old reports, asked about my work schedule, my diet—everything. Found a thyroid issue everyone else missed! Started on meds, and I feel like myself again. The hospital parking is a nightmare, but honestly, for this result? Totally worth it. So relieved!
My family and I have been seeing Dr. Bardhan for over a decade now. He remembers my husband's blood pressure history and my son's old allergies without always checking the file. That consistency means something. The clinic at Apollo can be busy, and sometimes you wait, but you know you're getting someone who truly understands your whole health picture. He doesn't rush, and he explains things in a way that makes sense. That trust is hard to find.