Patient Experience

Patient experience at Apollo Hospitals Kolkata – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Apollo Hospitals Kolkata a preferred hospital in Kolkata for planned and emergency treatment.
Had to get my gallbladder out....
Sep 02, 2025
Doctor: Dr. Milan Chetri Hospital: Apollo Hospitals Kolkata

Had to get my gallbladder out. Honestly, I was nervous at first—surgery is surgery. But Dr. Chetri walked me through the whole laparoscopic procedure like he was explaining how to change a tire, very clear and no-nonsense. The actual day was, well, smooth. In and out of Apollo in a couple days, recovery was exactly what he said it would be. Sometimes you just want things to go as planned, and this did.

The Apollo facility is nice, sure,...
Sep 21, 2025
Doctor: Dr. Milan Chetri Hospital: Apollo Hospitals Kolkata

The Apollo facility is nice, sure, but what really stood out was the team. I was running late because the parking was a nightmare, flustered and out of breath. The lady at the front desk in Dr. Chetri's unit just gave me a calm smile, said 'It happens to everyone,' and got me sorted without any fuss. That kind of calm efficiency from everyone, from the nurses to the person who took my blood, made a long day much easier to handle.

What I'll remember most about Dr....
Aug 26, 2025
Doctor: Dr. Milan Chetri Hospital: Apollo Hospitals Kolkata

What I'll remember most about Dr. Chetri is how he talks to you. My mother, who's quite old, needed a check-up. He didn't just talk to me about her reports. He pulled his chair right up to her, made sure she could hear him, and explained everything directly to her in simple words, with a lot of patience. He treated her like a person, not a condition. That meant the world to us.

At my age, hospital visits can...
Sep 15, 2025
Doctor: Dr. Priyanka Pipara Hospital: Apollo Hospitals Kolkata

At my age, hospital visits can be quite unsettling. Dr. Pipara has a way of putting you at ease. She explained my medication changes in simple terms and never seemed rushed, even when the clinic was busy. I felt genuinely cared for, not just treated.

My mother was admitted with a...
Dec 24, 2025
Doctor: Dr. Priyanka Pipara Hospital: Apollo Hospitals Kolkata

My mother was admitted with a high fever and we were all very worried. Dr. Priyanka Pipara was the one who actually sat us down in the family room at Apollo and drew a diagram to show us what was happening. She called us herself with updates, even late in the evening. That kind of clear communication meant the world to us when we were scared.

Saw Dr. Pipara for a persistent...
Sep 04, 2025
Doctor: Dr. Priyanka Pipara Hospital: Apollo Hospitals Kolkata

Saw Dr. Pipara for a persistent cough. Straight to the point, clear advice. Got the right meds, got better. What more do you want? Parking at Apollo is still a nightmare, though.

I'd been feeling run-down for months....
Nov 09, 2025
Doctor: Dr. Priyanka Pipara Hospital: Apollo Hospitals Kolkata

I'd been feeling run-down for months. My usual GP just said it was stress. At Apollo, I saw Dr. Pipara almost by chance. She actually listened—I mean, really listened—to everything, even the stuff I thought was silly. She asked questions no one else had, ordered a specific test, and it turned out to be a simple vitamin deficiency. I had to wait a bit past my appointment time, but it was because she was giving someone else the same attention. She didn't just fix the problem; she figured out the 'why' that everyone else missed. I finally feel like myself again.

I've been seeing Dr. Chatterjee for...
Oct 05, 2025
Doctor: Dr. Prasenjit Chatterjee Hospital: Apollo Hospitals Kolkata

I've been seeing Dr. Chatterjee for my blood pressure and general health for almost eight years now. The clinic at Apollo can get busy, but he always remembers the small things—asks about my daughter by name, recalls which medication gave me a side effect years ago. That consistency is what keeps me coming back. I don't need a fancy doctor, I need one who knows my history and I can trust to be straight with me, and that's him.

My 7-year-old had a high fever...
Dec 16, 2025
Doctor: Dr. Prasenjit Chatterjee Hospital: Apollo Hospitals Kolkata

My 7-year-old had a high fever that just wouldn't break, and we were really scared. Dr. Chatterjee was so calm with her. He got down to her level, explained the thermometer was a 'tiny light saber', and took his time. He didn't just throw antibiotics at us; he explained it was likely viral and walked us through exactly what to watch for. We left feeling less panicked and with a clear plan. He treated our worry as seriously as he treated her fever.

Had a weird pain in my...
Nov 21, 2025
Doctor: Dr. Prasenjit Chatterjee Hospital: Apollo Hospitals Kolkata

Had a weird pain in my side. Saw Dr. Chatterjee. He was direct, ordered the right tests, figured it out. Fixed it. Parking at Apollo is always a nightmare, but he's good.

I went in for what I...
Nov 19, 2025
Doctor: Dr. Prasenjit Chatterjee Hospital: Apollo Hospitals Kolkata

I went in for what I thought was just a bad case of heartburn that wouldn't quit. Dr. Chatterjee listened to me list off my symptoms, then leaned back and said, 'Let's talk about your stress levels at work.' I was annoyed at first—I wanted a scan, not a chat. But he patiently connected the dots between my job, my diet, and the pain. He sketched a little diagram on his notepad to show how stress was affecting my gut. We made a plan for diet changes and some follow-up, no expensive tests needed. That was two months ago, and the pain's been gone since week three. He saw the whole picture when I was just focused on the one ache.

I'd been to three other doctors...
Oct 17, 2025
Doctor: Dr. Saibal Moitra Hospital: Apollo Hospitals Kolkata

I'd been to three other doctors with this weird fatigue and joint pain, everyone said it was just stress. Dr. Moitra was the first one who actually sat and listened to my whole history. He ordered a specific set of tests no one else had thought of, and it turned out to be something quite rare. He explained it to me in plain Bengali, drew diagrams on a notepad. It was a relief just to have a name for it and a real plan.

Had to get a minor cyst...
Oct 25, 2025
Doctor: Dr. Saibal Moitra Hospital: Apollo Hospitals Kolkata

Had to get a minor cyst removed. Honestly, I was more nervous about the hospital process than the surgery itself. Dr. Moitra's team had it all sorted. The procedure itself was over in what felt like minutes. He checked in the next day himself, not just a nurse, to see the dressing. Whole thing was straightforward, no drama, just what you hope for.

The Apollo facility is nice, but...
Dec 19, 2025
Doctor: Dr. Saibal Moitra Hospital: Apollo Hospitals Kolkata

The Apollo facility is nice, but it's huge and can feel impersonal. What stood out was Dr. Moitra's assistant. My father was with me, struggling a bit to walk, and she noticed immediately. She found him a wheelchair, got us through a quieter corridor to avoid the crowds, and just kept things calm. It made a stressful day much easier. The doctor was great, but that kind of help from his team really stays with you.

Look, I don't really like doctors....
Sep 28, 2025
Doctor: Dr. Saibal Moitra Hospital: Apollo Hospitals Kolkata

Look, I don't really like doctors. I get awkward. But Dr. Moitra has this very quiet, direct way about him. No fake cheer, no patting your shoulder. He asks clear questions, lets you talk, and his answers are just facts—but delivered in a way that doesn't scare you. When he said I needed to start a medication, he didn't just hand me a prescription; he told me exactly why, what to expect, and what would happen if I didn't. I felt like a person, not a case.

Had my gallbladder out last month....
Nov 02, 2025
Doctor: Dr. Subir Ray Hospital: Apollo Hospitals Kolkata

Had my gallbladder out last month. The first few days were rough, I won't lie. Dr. Ray's team had a clear plan for the pain, which helped a lot. He checked in himself to see how I was managing, adjusted things when needed. It wasn't magic, but it was controlled. I'm moving much better now, taking it one day at a time.

Visited Dr. Subir Ray for persistent...
Nov 12, 2025
Doctor: Dr. Subir Ray Hospital: Apollo Hospitals Kolkata

Visited Dr. Subir Ray for persistent abdominal pain. He ordered the necessary scans, reviewed them promptly, and diagnosed a hernia. Explained the repair procedure clearly, answered my questions directly. Surgery was scheduled efficiently at Apollo. Follow-up was straightforward. Issue resolved.

I was quite nervous about the...
Sep 05, 2025
Doctor: Dr. Subir Ray Hospital: Apollo Hospitals Kolkata

I was quite nervous about the operation. Dr. Ray has a very calm way about him. He listened to all my worries before the surgery and never made me feel rushed. Afterwards, he was very gentle when checking the incision. His quiet confidence made a difficult time much easier to bear. I'm very grateful.

Finally got my appendix sorted! Dr....
Sep 10, 2025
Doctor: Dr. Subir Ray Hospital: Apollo Hospitals Kolkata

Finally got my appendix sorted! Dr. Ray was great—got me in quickly, the surgery went smooth. Woke up feeling rough, but they had the meds ready. Best part? He was really clear about what to expect during recovery, no sugar-coating. Two weeks later and I'm almost back to normal. So glad that's over!

My family and I have been...
Dec 25, 2025
Doctor: Dr. A K Bardhan Hospital: Apollo Hospitals Kolkata

My family and I have been seeing Dr. Bardhan for over a decade now. He remembers my husband's blood pressure history and my son's old allergies without always checking the file. That consistency means something. The clinic at Apollo can be busy, and sometimes you wait, but you know you're getting someone who truly understands your whole health picture. He doesn't rush, and he explains things in a way that makes sense. That trust is hard to find.

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VO-284, Eldeco Centre 110017