Patient Experience

Patient experience at Apollo Hospitals Kolkata – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Apollo Hospitals Kolkata a preferred hospital in Kolkata for planned and emergency treatment.
My stomach issues had been dismissed...
Oct 12, 2025
Doctor: Dr. Debasish Banerjee Hospital: Apollo Hospitals Kolkata

My stomach issues had been dismissed by a couple of other doctors as just stress. Dr. Banerjee at Apollo actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a rare type of food intolerance. It wasn't a quick fix, but having a name for it and a plan made all the difference. He really dug for the answer.

Had to get a minor cyst...
Dec 18, 2025
Doctor: Dr. Debasish Banerjee Hospital: Apollo Hospitals Kolkata

Had to get a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Banerjee's team made it simple. The whole thing, from check-in to walking out, took maybe two hours. The doctor explained each step as he went, and it was over before I knew it. Felt very routine, in the best way possible.

The place was busy, I had...
Dec 22, 2025
Doctor: Dr. Debasish Banerjee Hospital: Apollo Hospitals Kolkata

The place was busy, I had to wait a bit past my appointment time, which I expected. What stood out was the nurse at the front desk. She could see I was anxious and kept checking in, even offered me water. The whole floor at Apollo felt calm and clean, which helped. When I finally saw Dr. Banerjee, he didn't rush me at all, which made the wait worthwhile.

Look, I'm not great with doctors....
Sep 22, 2025
Doctor: Dr. Debasish Banerjee Hospital: Apollo Hospitals Kolkata

Look, I'm not great with doctors. I get tongue-tied. But Dr. Banerjee has this way of just talking *with* you, not at you. He sat down, didn't hover by the door. When he explained my blood pressure meds, he drew a little diagram on a notepad. It felt like he was just a smart, calm person trying to help me figure it out, not some authority figure I had to impress.

My dad was admitted with a...
Oct 25, 2025
Doctor: Dr. Debmalya Gangopadhyay Hospital: Apollo Hospitals Kolkata

My dad was admitted with a bad infection and we were all scared. Dr. Gangopadhyay was the only one who took the time to explain everything to us in the family room, not just medical terms but what would actually happen day by day. He even called my sister who lives abroad to update her. It made a horrible situation feel manageable.

Had my gallbladder out last month....
Jan 12, 2026
Doctor: Dr. Debmalya Gangopadhyay Hospital: Apollo Hospitals Kolkata

Had my gallbladder out last month. The first couple days were rough, I won't lie, but Dr. Gangopadhyay and his team had a clear plan for the pain. They didn't just throw pills at me; they explained when to expect discomfort and how to move to help it. I'm back to my walks now, feeling better each week. The follow-up call to check on me was a nice touch.

Saw Dr. Gangopadhyay for a persistent...
Jan 08, 2026
Doctor: Dr. Debmalya Gangopadhyay Hospital: Apollo Hospitals Kolkata

Saw Dr. Gangopadhyay for a persistent stomach issue. He's direct, which I like. Listened, asked pointed questions, ordered the right tests—no fluff. Got a diagnosis and a treatment plan that worked. Parking at Apollo is always a nightmare, but the appointment itself was efficient.

I've had this nagging back pain...
Sep 19, 2025
Doctor: Dr. Debmalya Gangopadhyay Hospital: Apollo Hospitals Kolkata

I've had this nagging back pain for years, seen a few doctors. Went to Dr. Gangopadhyay as a last resort. He spent the first appointment just asking about my job (I drive a cab), my sleep, everything. He figured out it was linked to my posture and a vitamin deficiency, not something major. He drew a simple diagram on his notepad to show me what was happening. Started the supplements and some exercises, and I've had more good days in the last two months than in the previous two years. It wasn't a magic cure, but someone finally looked at the whole picture.

My 8-year-old son had a fever...
Oct 09, 2025
Doctor: Dr. Kaustubh Das Hospital: Apollo Hospitals Kolkata

My 8-year-old son had a fever that wouldn't break for five days. We were really scared. Dr. Das at Apollo was so calm with him, explaining everything in a way a kid could understand. He didn't just throw medicine at us; he took time to figure out the root cause. The wait was long that day, but he gave us his full attention once we were in the room. My son actually asked if we could go back to see him again, which says it all.

My mother was admitted under Dr....
Oct 05, 2025
Doctor: Dr. Kaustubh Das Hospital: Apollo Hospitals Kolkata

My mother was admitted under Dr. Das's care. What stood out was how he kept us, the family, in the loop. He'd call me directly after his rounds, even on a Sunday, to explain any changes in her treatment plan in simple terms. He never made us feel like we were bothering him with questions. In a stressful time, that clear communication was everything for our peace of mind.

Had a weird stomach thing going...
Sep 10, 2025
Doctor: Dr. Kaustubh Das Hospital: Apollo Hospitals Kolkata

Had a weird stomach thing going on for weeks. Saw Dr. Das. He listened, asked the right questions, ordered a couple of tests. Figured it out, fixed it. No fuss. Good doctor.

I've had this nagging fatigue and...
Sep 22, 2025
Doctor: Dr. Kaustubh Das Hospital: Apollo Hospitals Kolkata

I've had this nagging fatigue and joint pain for months. Saw a couple of doctors who just shrugged. Booking with Dr. Das was a hassle—parking at Apollo is always a nightmare—but I'm glad I persisted. The first thing he did was put my thick file aside and said, 'Tell me the story from the beginning.' He actually listened to the whole timeline, connected dots the others missed, and ordered a specific blood test. It came back showing a vitamin deficiency I didn't know I had. Started supplements he recommended, and I'm finally feeling like myself again. It wasn't magic, it was just good, thoughtful medicine.

Had my gallbladder out last month....
Jan 13, 2026
Doctor: Dr. Sabyasachi Bandyopadhyay Hospital: Apollo Hospitals Kolkata

Had my gallbladder out last month. The first few days were rough, I won't lie. But Dr. Bandyopadhyay's team had a clear plan for the pain. He checked on me every morning, asked specific questions about the discomfort, and adjusted things until it was manageable. It wasn't just about pills; he showed me how to move to ease the strain. I'm back to my walks now, slowly. The process made sense, and that helped a lot.

Appendicitis. Went to Apollo Kolkata. Dr....
Oct 20, 2025
Doctor: Dr. Sabyasachi Bandyopadhyay Hospital: Apollo Hospitals Kolkata

Appendicitis. Went to Apollo Kolkata. Dr. Sabyasachi Bandyopadhyay handled it. Explained the surgery quickly, no fluff. Did the operation. Follow-up was direct. Told me what to expect, what to avoid. Recovery is on track. Good doctor.

I was quite nervous before my...
Nov 07, 2025
Doctor: Dr. Sabyasachi Bandyopadhyay Hospital: Apollo Hospitals Kolkata

I was quite nervous before my hernia operation. Dr. Bandyopadhyay has a very calm way about him. He listened to all my worries, even the silly ones, and never made me feel rushed. After the surgery, he'd come by and speak so gently about how I was healing. It made a difficult time much easier. The care felt very personal, and for that, I am deeply grateful.

Finally got my umbilical hernia fixed!...
Dec 28, 2025
Doctor: Dr. Sabyasachi Bandyopadhyay Hospital: Apollo Hospitals Kolkata

Finally got my umbilical hernia fixed! I'd put it off for years, just dreading the whole hospital thing. Dr. Bandyopadhyay was fantastic—he cut through my anxiety with straight facts and a bit of humor. The surgery itself was smooth, and wow, the relief afterwards is incredible. No more worrying about it. The ward was busy and the parking lot was a nightmare, but honestly, for this result? Totally worth it. I feel like a weight is lifted, literally!

Our 8-year-old son, Rohan, had been...
Jan 05, 2026
Doctor: Dr. Sudip Sengupta Hospital: Apollo Hospitals Kolkata

Our 8-year-old son, Rohan, had been complaining of stomach aches for weeks. We were so worried, imagining the worst. The waiting area at Apollo was busy, but when we finally saw Dr. Sengupta, he was so calm. He didn't just talk to us; he got down on Rohan's level, asked him about his favorite cartoons, and made him laugh. He explained everything in a way we could understand, ordered just a couple of simple tests, and called us himself with the results. It turned out to be something manageable, but the way he handled our scared little boy—and his scared parents—meant everything. We felt truly looked after.

Had a persistent fever and fatigue...
Oct 03, 2025
Doctor: Dr. Sudip Sengupta Hospital: Apollo Hospitals Kolkata

Had a persistent fever and fatigue that wouldn't go away. Went to Apollo. Saw Dr. Sudip Sengupta. He listened, asked direct questions, and ordered the right blood work. Diagnosis was clear, treatment plan was straightforward. Follow-up was efficient. Got better. No nonsense, good care.

I was quite anxious about some...
Dec 24, 2025
Doctor: Dr. Sudip Sengupta Hospital: Apollo Hospitals Kolkata

I was quite anxious about some recurring health issues, and a friend suggested I see Dr. Sengupta. From the first meeting, he had such a gentle manner. He never rushed me, even though I know the clinic was full. He explained my condition with a quiet patience that really put me at ease. The treatment he suggested has worked well, and I'm feeling much more like myself. It's a relief to find a doctor who is both knowledgeable and genuinely kind.

Wow, what a difference! I'd been...
Nov 12, 2025
Doctor: Dr. Sudip Sengupta Hospital: Apollo Hospitals Kolkata

Wow, what a difference! I'd been dealing with this nagging cough and low energy for over a month, and it was really getting me down. My first appointment with Dr. Sengupta was great—he actually seemed interested in figuring it out! He pieced together things I hadn't even thought were connected. The medication he prescribed worked like a charm. I've got my energy back and I'm finally sleeping through the night. So glad I went to see him!

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VO-284, Eldeco Centre 110017