Patient Experience

Patient experience at Apollo Hospitals Kolkata – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Apollo Hospitals Kolkata a preferred hospital in Kolkata for planned and emergency treatment.
My visit to Apollo Hospitals was...
Oct 17, 2025
Doctor: Dr. Sandip Kumar Chandra Hospital: Apollo Hospitals Kolkata

My visit to Apollo Hospitals was for a persistent stomach issue. I was quite nervous, as one is at my age. Dr. Chandra was very kind. He listened to my old complaints without rushing me. He explained everything in simple terms, which put my mind at ease. The hospital itself is large, and I did get a bit turned around finding the department, but the staff were helpful. I left feeling much more comfortable, both physically and mentally.

Had a bad cough for weeks....
Nov 22, 2025
Doctor: Dr. Sandip Kumar Chandra Hospital: Apollo Hospitals Kolkata

Had a bad cough for weeks. Went to Apollo. Saw Dr. Sandip Chandra. He was direct, asked clear questions, ordered the right tests. Got a diagnosis and a treatment plan that worked. No fuss. Parking was a hassle, but the consultation was efficient and effective. Problem solved.

I was feeling very run down...
Oct 04, 2025
Doctor: Dr. Sandip Kumar Chandra Hospital: Apollo Hospitals Kolkata

I was feeling very run down and anxious about it. Dr. Chandra has such a calm way about him. He didn't just look at the charts; he looked at me, asked how I was coping. His advice was gentle but clear. It made a real difference to feel heard. The waiting area was busy, but once in his room, he gave me his full attention. I'm very thankful for his care.

Finally got some answers! I'd been...
Dec 25, 2025
Doctor: Dr. Sandip Kumar Chandra Hospital: Apollo Hospitals Kolkata

Finally got some answers! I'd been to a couple of doctors about my fatigue and none really clicked. Dr. Chandra actually pieced it together. He was so thorough, asked about things no one else did. I walked out with a plan and, honestly, a huge weight off my shoulders. The relief is incredible. He's the kind of doctor you want on your side.

My 8-year-old son had a high...
Sep 06, 2025
Doctor: Dr. Saswati Mukhopadhyay Hospital: Apollo Hospitals Kolkata

My 8-year-old son had a high fever that just wouldn't break, and I was a mess. Dr. Saswati at Apollo Kolkata saw us, and she was so calm with him. She explained everything to him in a way he could understand, not just to me. The waiting area was packed, but once we got in, she took her time. My son actually smiled when she showed him his chart. We left with clear instructions and, more importantly, my kid felt safe.

My mother was admitted with severe...
Sep 11, 2025
Doctor: Dr. Saswati Mukhopadhyay Hospital: Apollo Hospitals Kolkata

My mother was admitted with severe stomach pain, and we were all scared. Dr. Mukhopadhyay called me, her daughter, every single day with updates, even when there wasn't big news. She didn't just talk about the medicine; she explained what was happening in plain language so we could all understand. She remembered all our names. In a stressful time, that kind of clear, regular communication meant everything to our family.

Had a weird rash that wouldn't...
Aug 31, 2025
Doctor: Dr. Saswati Mukhopadhyay Hospital: Apollo Hospitals Kolkata

Had a weird rash that wouldn't go away. Went to see Dr. Saswati Mukhopadhyay. She figured it out fast, gave me a prescription that actually worked. No fuss, straight to the point. Parking at Apollo was a nightmare, but the appointment itself was good.

I'd been feeling run-down for months—just...
Oct 04, 2025
Doctor: Dr. Saswati Mukhopadhyay Hospital: Apollo Hospitals Kolkata

I'd been feeling run-down for months—just tired all the time, no energy. My usual check-ups never caught anything. I saw Dr. Mukhopadhyay on a friend's suggestion. She didn't just run the standard tests; she actually listened to my whole daily routine, what I ate, when I slept. Asked questions I hadn't even thought were relevant. It turned out to be a simple vitamin deficiency that was easily fixed. The whole process felt thorough, like she was putting a puzzle together. I'm back to my old self now, and it started with that appointment.

My mother was admitted with a...
Oct 30, 2025
Doctor: Dr. Sadanand Dey Hospital: Apollo Hospitals Kolkata

My mother was admitted with a high fever and confusion. We were all scared. Dr. Dey sat with us in the waiting area, even though it was late. He explained everything in Bengali, which put my mother at ease. He didn't just talk to us; he listened. He called me himself the next day with her test results. It felt like we were his only patients.

My husband had stubborn stomach pain...
Sep 24, 2025
Doctor: Dr. Sadanand Dey Hospital: Apollo Hospitals Kolkata

My husband had stubborn stomach pain for weeks. Other doctors rushed. Dr. Dey was different. He asked simple questions, took his time. He drew a small diagram on paper to show what might be happening. The treatment he suggested worked. No fancy words, just clear sense. Parking at Apollo was a hassle that day, but seeing Dr. Dey was worth it.

I brought my father in, really...
Nov 25, 2025
Doctor: Dr. Sadanand Dey Hospital: Apollo Hospitals Kolkata

I brought my father in, really worried. Dr. Dey has a quiet way about him. He spoke softly, never made us feel rushed. He explained the medication changes so carefully, even wrote down the times for me. When dad was nervous, Dr. Dey just smiled and patted his shoulder. It was a small thing, but it meant everything. We left feeling calm.

After three visits elsewhere for my...
Dec 11, 2025
Doctor: Dr. Sadanand Dey Hospital: Apollo Hospitals Kolkata

After three visits elsewhere for my son's fatigue, we saw Dr. Dey. He actually looked at all the previous reports we brought! He figured it out in one consultation. I was so relieved I almost cried. He's sharp, gets straight to the point, and has a kind of warm energy. My son is back playing football now. We got our answer.

My 8-year-old son had a high...
Sep 03, 2025
Doctor: Dr. Shantanu Panja Hospital: Apollo Hospitals Kolkata

My 8-year-old son had a high fever that just wouldn't break, and I was terrified. Dr. Panja at Apollo was so calm with him, explaining everything in a way a kid could understand. He didn't just write a prescription; he took the time to tell me exactly what to watch for at home. I left feeling like I could actually handle it, not just scared. The wait was long, but honestly, seeing how he was with my son made it worth it.

Had a persistent stomach issue that...
Jan 05, 2026
Doctor: Dr. Shantanu Panja Hospital: Apollo Hospitals Kolkata

Had a persistent stomach issue that was affecting my work. Needed a doctor who was direct and got to the point. Dr. Shantanu Panja did exactly that. Quick diagnosis, clear treatment plan, no unnecessary fuss. Follow-up was efficient. Problem solved, back to my schedule.

Look, I don't like doctors. Was...
Sep 05, 2025
Doctor: Dr. Shantanu Panja Hospital: Apollo Hospitals Kolkata

Look, I don't like doctors. Was feeling run down for weeks and finally dragged myself to Apollo. Saw Dr. Panja. Guy is straight to the point, no sugar-coating. Told me my lifestyle was catching up with me. Gave me a realistic plan, not a magic pill. Actually listened when I pushed back. He's okay.

It started with just feeling tired...
Oct 23, 2025
Doctor: Dr. Shantanu Panja Hospital: Apollo Hospitals Kolkata

It started with just feeling tired all the time. I ignored it, but then the dizziness kicked in. My wife basically made the appointment. The Apollo parking lot was a nightmare, which put me in a bad mood. Dr. Panja walked in, asked a few questions, and then just... sat and listened for a solid five minutes while I listed everything. He connected dots I didn't see—stress, poor sleep, skipping meals. His advice wasn't revolutionary, but the way he laid it out made it stick. I'm following his steps now, slowly feeling more like myself. It felt less like a lecture and more like a plan you'd make with a really smart friend.

I'd been to a couple of...
Aug 24, 2025
Doctor: Dr. Surajit Gorai Hospital: Apollo Hospitals Kolkata

I'd been to a couple of doctors about this nagging fatigue and stomach issue. Everyone said it was stress. Dr. Gorai was different. He actually listened, asked questions I hadn't been asked before, and ordered some specific tests others hadn't. Turns out it was a tricky thyroid thing affecting my gut. He explained it in a way that finally made sense. He didn't just give me pills; he gave me a clear path forward.

Had to get a small cyst...
Jan 08, 2026
Doctor: Dr. Surajit Gorai Hospital: Apollo Hospitals Kolkata

Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Gorai talked me through each step before he did it, which really helped. The procedure itself was quick, and he checked in the next day to see how the healing was going. It felt very routine for him, which was exactly the reassurance I needed.

The parking at Apollo was a...
Oct 29, 2025
Doctor: Dr. Surajit Gorai Hospital: Apollo Hospitals Kolkata

The parking at Apollo was a nightmare that day, completely full. I was flustered by the time I got to the clinic. But the front desk lady was so calm and got me sorted quickly. The whole place just felt efficient and clean. When I saw Dr. Gorai, he was running a little behind, but his assistant apologized and kept us updated. It felt like a team that actually worked together.

What I remember most is how...
Nov 21, 2025
Doctor: Dr. Surajit Gorai Hospital: Apollo Hospitals Kolkata

What I remember most is how he talked to my elderly mother. She gets confused easily. He didn't rush her. He sat down, looked her in the eye, and explained her new medication using simple words, even drew a little diagram on his notepad. He has a quiet, patient way about him that puts you at ease. You feel like a person, not just a case.

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VO-284, Eldeco Centre 110017