Patient Experience
A 67-year-old grandmother with recurrent kidney stones underwent percutaneous nephrolithotomy using advanced ultrasound guidance. Dr. Jalan used a tubeless technique that reduced hospital stay to 48 hours. She resumed caring for her grandchildren within a week and adopted dietary changes that prevented recurrence.
A 52-year-old construction worker with Fournier's gangrene received emergency debridement and negative pressure wound therapy. Dr. Jalan coordinated with plastic surgeons for subsequent reconstruction. After three months of wound care and rehabilitation, the patient returned to light duty work with minimal disability.
A 41-year-old woman with interstitial cystitis found relief through a combination of intravesical instillations, dietary modification, and acupuncture integration. Dr. Jalan's holistic approach reduced her pain scores by 80% over six months, dramatically improving her quality of life and family relationships.
A 29-year-old transgender patient seeking gender-affirming vaginoplasty consulted Dr. Jalan for urinary function preservation. He developed an innovative surgical technique that maintained complete urinary continence while achieving excellent cosmetic and functional outcomes. The patient reported life-changing satisfaction with both urinary and sexual function.
An 80-year-old Holocaust survivor with muscle-invasive bladder cancer underwent robot-assisted radical cystectomy with ileal conduit. Dr. Jalan provided trauma-informed care throughout the process. The patient adapted well to her stoma and celebrated her 81st birthday with her extended family, reporting excellent quality of life.
A 35-year-old woman with recurrent urinary tract infections related to a rare urethral diverticulum underwent complex surgical repair. Dr. Jalan used autologous fascia lata graft for reconstruction. She remained infection-free at one-year follow-up and successfully completed her first pregnancy without urological complications.
As an 82-year-old with limited mobility, I was terrified when diagnosed with early-stage breast cancer. Dr. Pooja Agarwal didn't just perform my lumpectomy,she arranged for hospital transport, explained everything in simple terms my generation understands, and even called my daughter personally after surgery. Her compassion matches her surgical skill.
Our 14-year-old daughter needed a complex biopsy after discovering a lump. Dr. Agarwal made her feel like a partner in her own care, using diagrams to explain the procedure and letting her choose the music in the OR. She treated our child with dignity we didn't know teenagers could receive in medical settings.
Rushed to Manipal Hospital at midnight with severe bleeding from a rapidly growing tumor, Dr. Agarwal met us in ER within 20 minutes. Her calm demeanor during emergency surgery saved my life,she worked until 4 AM and still did her morning rounds personally. Hero doesn't begin to cover it.
What I thought would be a routine follow-up after mastectomy turned into a profound conversation about body acceptance. Dr. Agarwal spent 45 minutes discussing reconstruction options and emotional healing, not just physical recovery. She sees the whole person, not just the disease.
Flying from Bhutan specifically for Dr. Agarwal's expertise in oncoplastic surgery, she coordinated my entire cross-border treatment seamlessly. Her team handled insurance, arranged interpreters, and created a surgical plan that preserved both my health and my sense of femininity.
When my biopsy results came back ambiguous, Dr. Agarwal didn't just order more tests,she sat with me for an hour explaining the statistical probabilities, different cancer types, and why she recommended watchful waiting rather than immediate surgery. Her transparency built incredible trust.
After three surgeons told me my tumor was inoperable due to location near the heart, Dr. Agarwal developed an innovative approach using intraoperative ultrasound guidance. Her surgical precision gave me a chance when others saw none,18 months cancer-free now.
My husband accompanied me to a pre-op appointment and mentioned casually that he'd noticed a skin change. Dr. Agarwal immediately examined him and found early melanoma,she potentially saved two lives in one consultation with her remarkable attentiveness.
As a medical student observing surgeries, I specifically requested to watch Dr. Agarwal operate. Her technique is masterful,every movement purposeful, every decision evidence-based. She took time afterward to explain her approach, mentoring the next generation of surgeons.
Living with BRCA mutation, I chose prophylactic mastectomy. Dr. Agarwal created a personalized risk-reduction plan that respected my childbearing plans and cultural concerns about scarring. Her holistic approach considers life beyond cancer prevention.
When post-surgical complications arose during holiday season, Dr. Agarwal canceled her family vacation to monitor my recovery personally. She visited daily, even on Christmas morning, demonstrating commitment I've never seen in any medical professional.
My mother with dementia couldn't understand her diagnosis, but Dr. Agarwal adapted her communication using visual aids and simple repetition. She treated my mother's confusion with infinite patience and dignity, making the hardest time slightly easier.
As a transgender patient, I feared discrimination when needing breast surgery. Dr. Agarwal not only provided respectful care but educated her staff about using correct pronouns and understanding my unique healthcare needs without making me feel like a teaching case.
Following a failed surgery elsewhere, I came to Dr. Agarwal for revision. She fixed another surgeon's mistakes while never speaking negatively about her colleague,showing professional integrity that matches her technical excellence.